Network support for businesses with 50+ staff
Network Support in Toronto
End the slow Wi-Fi and dropped connections your staff keep reporting: firewalls, switches and Wi-Fi watched 24/7 and managed by a Fortinet Advanced Partner since 2003.
- 15 minutes critical response
- Since 1994 in business
- 150+ clients
Book your free network assessment
30 minutes or less, done remotely.
Fast fixes from people who know networks and security
Our partners
A network nobody has to complain about
Most network problems do not take the office down. They wear it down: Wi-Fi that crawls in the boardroom, a remote connection that drops mid-meeting, a firewall nobody has touched since it was installed. Staff learn to work around them, and the real cause never gets fixed.
Our network support in Toronto finds the cause, fixes it, and keeps watching so it stays fixed.
- Slow and patchy Wi-Fi traced to the real cause
- Remote access for staff working from home that stays connected
- Firewalls updated, tuned and watched by a Fortinet Advanced Partner
- Switches, Wi-Fi and firewalls monitored 24/7
- A 15-minute response when the network stops work
- Your network documented, including the settings and passwords
- A technician on site anywhere in the GTA within the hour
Network support from one person vs a dedicated team
| One in-house IT person | Network support with BALANCED+ | |
|---|---|---|
| Slow Wi-Fi complaints | Router restarted, problem returns | Cause found and fixed |
| Hands needed at the network cabinet | Only if they are in the building | On site anywhere in the GTA within the hour |
| Fortinet know-how | Learned on the job | A Fortinet Advanced Partner since 2003 |
| A switch failing overnight | Found at 9 a.m. when nobody can work | Flagged by 24/7 monitoring |
| Network settings and passwords | On a sticky note, or in one head | Documented and kept current |
| Cost | Salary, benefits and recruiting | One monthly fee |
Slow Wi-Fi and dropped connections traced to the real cause
A slow network is a symptom. The cause could be the internet line, an overloaded firewall, a failing switch, or Wi-Fi access points in the wrong places. Restarting the router hides it for a day.
- Find it: we check each piece between your staff and their work
- Fix it: settings corrected, failing gear flagged with a replacement cost
- Prove it: monitoring shows the problem has actually stopped
If the fault is with your internet provider, we tell you, with the evidence to take to them.
Local to Toronto
When a fix needs hands, a technician is at your office within the hour
We provide IT support in Toronto from our head office here. Most problems are fixed remotely. When one is not, we come to you.
Book a Free IT AssessmentWithin the hour to your office, anywhere in the GTA
Firewalls kept current instead of left as installed
A firewall controls what gets in and out of your network. Many are set up once and left alone: old rules nobody remembers adding, updates skipped in case they break something. Each one is a gap.
We review the rules, install updates on a planned schedule, and watch the firewall around the clock. We have been a Fortinet Advanced Partner since 2003, so FortiGate firewalls are familiar ground.
Network support for Toronto offices and the staff who work from home
Your network no longer stops at the office door. Staff connect from home, from client sites and from the road, and each of those connections has to be fast and secure.
- In the office: switches and Wi-Fi watched 24/7, with a technician on site anywhere in the GTA within the hour
- At home: secure remote access, with connection problems handled by our help desk
- When it breaks: a 15-minute response when the problem stops work
From network complaints to a network nobody notices
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Book a free network assessment
A remote session of 30 minutes or less on your network and the problems staff report.
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Get the fixes and one price
What is causing the problems, what we would fix first, and one monthly fee.
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We take over the network
We document your setup, fix the urgent issues and start watching it 24/7.
Network services we provide in Toronto
Pick what you need. Each service has its own page.
- Managed Network Services Enterprise network design, deployment, and management. Switching, routing, wireless, SD-WAN, and structured cabling for reliable... Learn more
- Managed Firewall Services Your firewall configured, updated and watched, so the front door stays shut. Learn more
- Fortinet Solutions Fortinet firewall, SD-WAN, and security fabric deployment. Advanced Partner since 2003 with certified engineers on... Learn more
- Help Desk & Remote Support One team your staff call or email for anything that stops work. Learn more
- Cloud & Infrastructure Management Servers, networks and Azure, on site or in the cloud, monitored and patched. Learn more
- Co-Managed IT Services Support and 24/7 monitoring alongside your own IT team, without replacing anyone. Learn more
Straight answers about network support in Toronto
What does network support cost for a Toronto office?
A monthly fee, based mainly on how many people, devices and locations you have. You get the exact number after the free assessment. Our IT pricing guide explains what drives the cost.
Can you take over a network someone else set up?
Yes. We start by documenting what is there (firewalls, switches, Wi-Fi and the settings behind them), so nothing depends on the previous provider.
Our IT team handles everything else. Can you take only the network?
Yes. With co-managed IT, we take the network, firewalls and monitoring, and your team keeps the rest.
Is it safe to give you access to our network?
We are SOC 2 and ISO 27001 certified: independent audits of how we protect client systems and data.
How fast do you respond when the network is down?
Within 15 minutes when a problem is critical, meaning it stops people working. If it needs hands at your office, a technician can be on site anywhere in the GTA within the hour.
Do you only support networks in Toronto?
No. Our head office is in Mississauga and we support businesses across the GTA: Toronto (including North York and Etobicoke), Mississauga, Brampton, Oakville, Burlington and Vaughan.
Find out what is slowing your network down
Start with a free network assessment: what is causing the complaints, what to fix first, and one monthly price.
Book a Free IT Assessment- Free, no commitment
- Done remotely
- Reply within 1 business day
Prefer to talk? 416.621.6611
