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Backup and disaster recovery for businesses with 50+ staff

Backup and Disaster Recovery in Toronto

Know how long you would be down before anything fails: recovery times agreed for each system, restores tested, and a copy of your data kept off-site, away from ransomware.

  • 5.0 50 Google reviews
  • 15 minutes critical response
  • Since 1994 in business
  • 150+ clients

Book your free backup assessment

Free, with no commitment.

  • Free, no commitment
  • Reply within 1 business day
  • Your details are never shared

Prefer to talk? 416.621.6611

5.0 from 50 Google reviews

Fast, knowledgeable help from an IT partner that picks up the phone

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Khushi Shah profile picture
Khushi Shah
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great IT support.
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David Ghosh profile picture
David Ghosh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've had the opportunity to work with the team at BALANCED+ and have consistently found them to be professional, responsive, and easy to collaborate with. Their team demonstrates a strong commitment to customer service and takes the time to understand business and technical requirements. In particular, Isabella Mendoza has been incredibly helpful, proactive, and responsive throughout our interactions. I appreciate the partnership and look forward to continuing to work together in the future.
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Gord Govia profile picture
Gord Govia
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Balanced+ has been one of Fortinet's standout partners this year. As a Fortinet Advanced Partner, they have achieved exceptional growth through a customer-first mentality, a highly experienced technical team, and a strategic commitment to Fortinet solutions. Their proactive investment in the ongoing education and certification of both sales and technical staff ensures they remain aligned with Fortinet's go-to-market strategy and are well-equipped to deliver outstanding outcomes for customers. Their dedication, expertise, and execution continue to make them a valued and trusted Fortinet partner.
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Juan Jose Rendon Matute profile picture
Juan Jose Rendon Matute
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We have been working with Balanced+ for years and they have been doing a magnificent job. Thanks to Chirag and Alex who are always assisting us at all times. Fast and efficient support. ⭐️⭐️⭐️⭐️⭐️
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ali golchian profile picture
ali golchian
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Very experienced in their fields and trouble shooting the issues ASAP. Recommended to face less hassles,
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robert lewocz profile picture
robert lewocz
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Altruvest Charitable Services has partnered with Balanced+ for our IT and cybersecurity needs, and the experience has been outstanding. As a national nonprofit handling sensitive data across our BoardMatch™ program, having a trusted partner who understands both technical rigor and the realities of a lean nonprofit team matters enormously. Balanced+ has strengthened our systems, improved our cybersecurity posture, and been responsive and clear every step of the way. Highly recommend them to any organization looking for a dependable, security-minded IT partner. Robert Lewocz, Executive Director, Altruvest Charitable Services
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Robert Correia profile picture
Robert Correia
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We have been using Balanced for our IT requirements for years. Their staff is very professional and knowlegeable attending to our regular and emergency needs in a prompt manner.
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Lucas Scalzitti profile picture
Lucas Scalzitti
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Alex and Chirag have been excellent to work with. They are knowledgeable, responsive, and always willing to help resolve technical issues quickly and efficiently. They communicate clearly, follow through on requests, and make sure everything is working properly before closing an issue. Their professionalism and positive attitude are greatly appreciated.
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Martin Gewargis profile picture
Martin Gewargis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great experience here. The staff were knowledgeable, courteous, and genuinely cared about providing excellent service. Everything was handled efficiently, and the overall experience exceeded my expectations. I highly recommend this business to anyone looking for quality and professionalism

Our partners

Decide how long you can be down, before it happens

When a server dies or ransomware locks your files, two questions decide how bad the day gets: how much data is gone, and how long until people can work again. Most businesses have never answered either.

Our backup and disaster recovery service in Toronto answers both in advance. We agree the numbers with you for each system, then run, test and watch the backups that make them possible.

  • Recovery times and acceptable data loss agreed with you, system by system
  • A written order for what comes back first
  • Backups watched by our team, and failed jobs fixed
  • Test restores, with the results shared with you
  • A copy kept off-site, separate from your network
  • A 15-minute response when a critical problem stops work

Backups someone runs vs a recovery someone has planned

One in-house IT person Backup and recovery with BALANCED+
How long you would be down Unknown until it happens Agreed with you for each system
How much data you could lose Whatever the last good backup holds Set per system, backups scheduled to match
Proof backups work A green tick in the backup software Test restores, results shared with you
If ransomware hits Backups may be encrypted too A copy kept off-site, away from your network
During an outage One person, while also answering calls Our team runs the restore, on site in the GTA within the hour if needed
Cost Salary, benefits, plus software and storage One monthly fee
BALANCED+ engineer agreeing recovery times for each system with a client's IT manager.

Recovery time is the number that matters

A backup schedule says when copies are made. A recovery plan says what happens on the bad day. Ours sets two numbers for each system:

  • How long it can be down: hours for your main business system, perhaps longer for an archive
  • How much data you can lose: the gap between backups you can live with

We then set the backups to meet those numbers, and write down who restores what, in what order.

Backup and disaster recovery

Local to Toronto

When a fix needs hands, a technician is at your office within the hour

We provide IT support in Toronto from our head office here. Most problems are fixed remotely. When one is not, we come to you.

Book a Free IT Assessment

Within the hour to your office, anywhere in the GTA

Lake Ontario Toronto Brampton Vaughan Richmond Hill Markham Pickering Ajax Whitby Oshawa Oakville Burlington Milton Mississauga HQ
BALANCED+ technician restoring a client's servers from a clean off-site backup after an incident.

Recovering from ransomware starts with a clean copy

Ransomware encrypts whatever it can reach, and backups stored on the same network are often first. Getting back means two things:

  • A clean copy: kept off-site, separate from your network, from before the attack
  • A plan: who makes which decisions in the first hours, agreed before you need it

Our security operations centre watches your systems 24/7, so an attack can be spotted early, before it spreads.

Incident readiness workshop
BALANCED+ support specialist restoring a deleted mailbox and shared files for a Toronto office.

Toronto offices on Microsoft 365 still need their own backup

Microsoft keeps its service running. It does not promise to bring back a mailbox someone deleted, or files overwritten by mistake months ago.

For Toronto businesses that run on Microsoft 365, email, OneDrive and SharePoint belong in the recovery plan like any server: backed up separately, with a restore time agreed in advance.

Microsoft 365 management

From unknown recovery times to an agreed plan in three steps

  1. Book a free backup assessment

    We look at what you back up today, where the copies live and what would come back first.

  2. Agree your recovery numbers

    How long each system can be down, how much data you can lose, and the monthly cost.

  3. We run, test and watch it

    Backups and the off-site copy set up, restores tested, the plan written down.

Backup and disaster recovery in Toronto: straight answers

How much data could we lose?

Whatever was created since your last good backup. We agree that gap with you for each system and schedule backups to match it.

How long would we be down after a disaster?

That depends on what failed, so we agree a recovery time with you for each system before anything goes wrong. When a critical problem stops work, we respond within 15 minutes, and a technician can be on site anywhere in the GTA within the hour.

How much does backup and disaster recovery cost?

A monthly fee, set mainly by how much data and how many systems we protect. You get the exact number after the free backup assessment.

Can you recover data from a broken hard drive?

No. Physical drive recovery is specialist lab work and we do not offer it. Our job is to make sure you never need it, because a tested copy already exists.

We have our own IT team. Will this replace them?

No. Many IT managers keep their team on daily IT and hand us the backups, testing and recovery plan. That is co-managed IT.

Do you only protect businesses in Toronto?

No. We are based in Mississauga and serve businesses across the GTA: Toronto (including North York and Etobicoke), Mississauga, Brampton, Oakville, Burlington and Vaughan.

Find out how long you would be down today

Start with a free backup assessment: what is backed up, how fast it would come back, and one monthly price.

Book a Free IT Assessment
  • Free, no commitment
  • Done remotely
  • Reply within 1 business day

Prefer to talk? 416.621.6611