IT Services for Mining & Resource Operations

Yes. We design network architectures optimized for bandwidth-constrained environments. This includes WAN optimization, traffic prioritization for critical systems (SCADA, safety, communications), local caching, and failover configurations. We have managed sites running production workloads over satellite and microwave links.

We implement network segmentation that isolates operational technology from corporate IT while maintaining the data flows your teams need. As a Fortinet Advanced Partner since 2003, we deploy purpose-built industrial firewalls and monitoring that protect SCADA and PLC systems without introducing latency or blocking legitimate traffic.

We help mining operations maintain compliance with environmental monitoring regulations, workplace safety reporting requirements, and data sovereignty rules. Our infrastructure supports continuous data collection, tamper-evident audit trails, and automated reporting. We also support SOC 2 and ISO 27001 for companies that need to demonstrate security maturity to investors and regulators.

Our primary model is remote management and monitoring, which works well for most mining IT needs. For critical infrastructure deployments, migrations, or emergency situations, we coordinate on-site support. Our remote capabilities are specifically designed for the high-latency, limited-bandwidth reality of mine site networks.

Our SLA for critical issues is 15 minutes to initial response, 24/7/365. For mine sites, we maintain pre-staged configurations and documented runbooks so our NOC team can begin remediation immediately, even for sites they have not worked on before. Escalation to senior engineers happens within 30 minutes for P1 incidents.

This is the reality for most mining operations and exactly what we specialize in. We design hybrid architectures that keep legacy production systems running while progressively modernizing where it makes sense. No rip-and-replace, we sequence improvements to minimize operational risk.