Managed IT
Proactive monitoring, maintenance, and management of your entire IT environment. Predictable costs and a dedicated team on call.
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Managed IT services, cybersecurity, and cloud systems for Burnaby's tech firms, film studios, and Metrotown business community. Local support from our Vancouver office, backed by a team serving Canadian businesses since 1994.
IT support built for Burnaby's tech and media corridor
Burnaby is one of British Columbia's busiest commercial hubs, anchored by the Metrotown business district, the film and production belt in Big Bend, and the research engines at SFU and BCIT. BALANCED+ delivers the managed IT services, cybersecurity, and cloud systems these organizations run on.
Burnaby packs an unusual mix into one city: corporate offices and retail headquarters in the Metrotown towers, film and post-production studios in the Big Bend industrial belt along the Fraser, technology and clean-energy firms in Brentwood and Lougheed, and the talent pipeline flowing out of SFU and BCIT. Each puts very different demands on its technology, from render-heavy media workflows to compliance-ready setups for professional services.
Our Vancouver office serves Burnaby and the wider Lower Mainland, so remote support starts within minutes and on-site help reaches Metrotown, Brentwood, or Big Bend without crossing the region. Behind that local presence sits the depth we have built since 1994: proactive managed IT services, a 24/7 SOC, and cloud architecture from a single 47-person team that knows your environment.
Most Burnaby organizations have outgrown break-fix support but don't want to build a full in-house IT department. Our managed IT services give you a dedicated team for help desk, infrastructure monitoring, vendor management, and strategic planning under one flat monthly agreement. We handle the day-to-day so your people can focus on the work, not the tickets. An office in a Metrotown tower gets the same coverage as a studio in Big Bend.
Learn about Managed ITTechnology firms, studios, and professional offices around Metrotown and Brentwood hold valuable data and tight deadlines, which makes them targets. Our cybersecurity practice covers 24/7 SOC monitoring, managed detection and response, endpoint protection, and network segmentation. As a Fortinet Advanced Partner since 2003, we deliver enterprise-grade security at a price point that works for mid-market businesses.
Learn about CybersecurityBurnaby's fast-growing tech and media companies tend to run on the cloud, with hybrid teams, large media libraries, and partners who need secure access to shared systems. We handle Microsoft 365 migrations, Azure infrastructure, cloud security hardening, and ongoing tenant management, plus the data and business intelligence work that operations need once a spreadsheet stops cutting it.
Learn about Business SystemsFrom film studios in Big Bend and tech firms in Brentwood to professional offices in the Metrotown towers, Burnaby businesses run on technology that can't afford a bad day. We cover the three areas that keep your operation moving: the day-to-day managed IT your team relies on, the security that protects it, and the cloud and business systems behind your growth.
Proactive monitoring, maintenance, and management of your entire IT environment. Predictable costs and a dedicated team on call.
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Multi-layered security strategy including threat detection, incident response, and compliance support. Fortinet Advanced Partner since 2003.
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Cloud, network, data, and software solutions that keep your business running. Strategic infrastructure for mid-market companies across the GTA.
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BALANCED+ was formed from the amalgamation of three established IT firms — Zita Associates, SecureLinks, and COMMIT100 — each with decades of experience serving businesses across Canada.
Today, our 47-person team provides managed IT, cybersecurity, and cloud services from offices in Mississauga and Vancouver, supporting clients from coast to coast.
Burnaby runs on technology and media production, professional services, retail and corporate headquarters around Metrotown, and the research and training coming out of SFU and BCIT, and every one of them puts different demands on its IT. From render-heavy studio workflows and secure cloud collaboration to compliance-ready setups for finance and professional firms, we build IT around how your industry actually operates across the Lower Mainland, not a one-size-fits-all template.
Secure, connected IT for dealerships, suppliers, and automotive operations.
Learn moreSafe, reliable technology for K–12 learning environments.
Learn moreSpecialized IT for window and door manufacturers.
Learn moreCompliance-ready IT and cybersecurity for finance.
Learn morePrivacy-compliant, secure IT and cybersecurity for clinics, practices, and healthcare providers.
Learn moreTechnology solutions that support modern education.
Learn moreConfidential, compliant IT and cybersecurity for law firms and legal practices.
Learn moreConnected, secure IT for modern manufacturing operations.
Learn moreRugged IT infrastructure for remote mining operations.
Learn morePractical, budget-conscious IT and security for nonprofits and charities.
Learn moreCompliant, secure IT for government and public agencies.
Learn moreScalable infrastructure and security for SaaS platforms.
Learn moreA national IT partner with a Vancouver office serving the Lower Mainland: managed IT services, a 24/7 SOC, and a 47-person team that has supported Canadian businesses since 1994.
Our Vancouver office serves Burnaby and the wider Lower Mainland. Remote support starts in minutes and on-site help reaches Metrotown, Brentwood, or Lougheed without crossing the region.
We understand the workflows behind Burnaby's tech firms and film studios, from cloud collaboration and large media libraries to the uptime modern production schedules demand.
24/7 SOC monitoring, managed detection and response, and a 15-minute response SLA for critical issues. Your network is watched around the clock by certified security professionals.
Since 1994 we have supported Canadian mid-market businesses through every technology shift, and a 47-person team brings that depth to every Burnaby engagement.
IT support across Burnaby's business districts, tech corridors, and studio zones.
Burnaby's commercial core, with corporate offices, retail headquarters, and professional services.
Fast-growing mixed-use hub home to tech firms and clean-energy companies.
Tri-Cities gateway district with offices, retail, and expanding business space.
Simon Fraser University campus and the research and spin-off activity around it.
Industrial and studio belt along the Fraser River, home to film production facilities.
Established business and residential area between Brentwood and Hastings.
South Burnaby town centre with growing commercial and civic activity.
Polytechnic campus district and the technical talent and trades around it.
Our Vancouver office serves Burnaby and the Lower Mainland, so remote support starts within minutes and we hold a 15-minute response SLA for critical issues. When a problem needs hands on it, we get on-site across Metrotown, Brentwood, Lougheed, and Big Bend.
Most managed IT agreements are priced as a flat monthly fee per user, and full-coverage plans typically land between $120 and $250 per user per month depending on security requirements and complexity. The cheapest quote usually leaves out backup management, security tooling, or project work, so compare what is included, not just the rate.
A free assessment gives you a firm number for your environment before you commit to anything.
Yes. Our MSSP practice (24/7 SOC monitoring, managed detection and response, penetration testing, and email security) can run alongside your internal IT team or another provider. Many Burnaby firms start with a security assessment and add coverage from there.
Yes. We support technology companies and media and post-production operations with the cloud infrastructure, large-file collaboration, network performance, and security that render-heavy, deadline-driven work depends on.
Our Burnaby clients span technology and clean energy, film and media production, professional services, and retail and corporate headquarters around Metrotown. We tailor solutions to each industry’s specific requirements.
That is our specialty. As a managed IT provider, we handle everything from help desk support and network management to cybersecurity and cloud services, all under one agreement.
Book a free IT assessment. We will evaluate your current setup, identify vulnerabilities, and recommend a clear path forward. Call our BC line at (604) 941-4482 or use the form below and our Vancouver team will follow up.
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Tell us about your environment and our Vancouver team will map out a clear plan for managed IT, security, and cloud.