IT Services for Government & Public Sector

As an OECM-approved vendor under the TBIPS Supply Arrangement, Ontario publicly funded organizations can engage our services directly without running a full RFP. The procurement framework is already in place, which significantly reduces timelines and administrative overhead while maintaining full compliance with public procurement requirements.

We store and process all data within Canada using FIPPA-compliant infrastructure. Our security controls include encryption at rest and in transit, role-based access controls, audit logging, and documented data handling procedures. We also help organizations develop and maintain their own privacy policies and incident response plans.

We provide layered security: next-generation firewalls (Fortinet Advanced Partner since 2003), managed detection and response, endpoint protection, email security, identity and access management, and 24/7 threat monitoring. We also offer penetration testing and incident readiness workshops to prepare your organization for potential security events.

Yes. Multi-site management is core to our service model. We manage distributed environments with centralized monitoring, standardized security policies, and site-specific support. Whether you operate from 3 offices or 30, we deliver consistent service levels and security controls across every location.

Our SLA for critical issues is 15 minutes to initial response, 24/7/365. We maintain documented escalation procedures and environment runbooks so our team can begin remediation immediately. P1 incidents are escalated to senior engineers within 30 minutes.

Yes. Our co-managed model is designed to complement your existing IT staff. Your team retains control over strategy and institutional knowledge while we handle operational workload, monitoring, patching, security, help desk, and infrastructure management. We extend your capacity without replacing your people.