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Endpoint Detection and Response (EDR), Balanced+

Endpoint Detection & Response (EDR)

Next-generation endpoint protection that goes beyond antivirus, behavioral analysis, threat intelligence, and automated response on every device in your organization.

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Secure, scalable IT services delivered end-to-end by a team that has been doing this for 30 years.

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Is Antivirus Still Your Endpoint Strategy?

Traditional antivirus catches less than half of modern threats. If signature-based detection is your only defense, your endpoints are exposed.

  • 01
    Signature-Only Detection Traditional antivirus relies on known malware signatures. Fileless attacks, zero-days, and living-off-the-land techniques bypass it completely.
  • 02
    No Visibility Into Endpoint Activity You cannot see what is running on your endpoints, who is accessing what, or whether suspicious processes are executing. You are blind to the attack surface.
  • 03
    Slow Incident Response When malware is detected on one device, you have no way to quickly check if it has spread to others. Manual investigation across hundreds of endpoints takes days.
  • 04
    Remote Work Exposure Employees working from home connect to unsecured networks with devices outside your firewall perimeter. Without EDR, those endpoints are unprotected territory.
  • 05
    No Automated Containment When a threat is detected, someone has to manually isolate the device. If that happens at 2am on a Saturday, the malware has hours to spread before anyone responds.
  • 06
    Compliance Gaps Your compliance framework requires endpoint protection, monitoring, and incident response capabilities. Basic antivirus does not satisfy SOC 2, ISO 27001, or PCI DSS endpoint requirements.

Modern endpoint threats require modern endpoint protection. Here is how EDR changes the equation.

Endpoint Protection Beyond Antivirus

Endpoint Detection and Response (EDR) provides the visibility, detection, and response capabilities that traditional antivirus cannot deliver. At BALANCED+, we deploy and manage next-generation EDR solutions across your entire device fleet (laptops, desktops, and servers) with 24/7 monitoring from our Security Operations Centre.

Behavioral Detection

Unlike signature-based antivirus that only catches known threats, EDR uses behavioral analysis to detect suspicious activity regardless of whether a specific malware signature exists. Process injection, credential harvesting, lateral movement, and data exfiltration are detected based on behavior patterns, not file signatures. This is essential for catching fileless attacks, zero-day exploits, and the living-off-the-land techniques that modern attackers use to evade traditional defenses.

Endpoint Detection and Response (EDR) service detail, Balanced+

Automated Response

When a confirmed threat is detected, EDR takes immediate automated action, isolating the compromised endpoint from the network, killing malicious processes, quarantining files, and alerting our SOC team for investigation. This happens in seconds, not hours, which is the difference between containing an incident on one device and watching it spread across your network.

Endpoint Detection and Response (EDR) service detail, Balanced+

Full Endpoint Visibility

EDR gives you complete visibility into what is happening on every endpoint in your organization. Process execution, network connections, file modifications, registry changes, and user activities are continuously recorded and available for investigation. When a security incident occurs, this telemetry provides the forensic evidence needed to understand what happened, how it happened, and what was affected.

Endpoint Detection and Response (EDR) service detail, Balanced+

Managed by Our SOC

Deploying EDR is only half the value, the other half is having experts who monitor, tune, and respond to what it detects. Our SOC analysts review EDR alerts 24/7, investigate suspicious activity, and take response actions when threats are confirmed. We also maintain your EDR policies, update exclusions, and tune detection rules to minimize false positives while maximizing detection effectiveness.

Endpoint Detection and Response (EDR) service detail, Balanced+

What's Included

EDR Deployment & Management

Agent deployment across all endpoints, laptops, desktops, and servers. Policy configuration, exclusion management, and ongoing tuning. Support for Windows, macOS, and Linux environments.

Detection & Response

Behavioral analysis, machine learning detection, and threat intelligence integration. Automated containment actions for confirmed threats. 24/7 SOC monitoring with human investigation of all alerts.

Investigation & Forensics

Continuous endpoint telemetry recording for forensic investigation. Timeline reconstruction for security incidents. Threat hunting across your endpoint fleet to identify hidden compromises.

We had a zero-day ransomware variant hit an employee laptop. The EDR caught the behavior, isolated the device automatically, and the BALANCED+ SOC had it cleaned up within an hour. No spread, no data loss, no downtime. That is what real endpoint protection looks like.

Operations Manager Canadian Automotive Parts Manufacturer

How It Works

01
01

Assess

We inventory your endpoint fleet, evaluate your current protection, and identify coverage gaps. You get a clear picture of your endpoint risk.

02
02

Deploy

EDR agents are deployed across all endpoints with policies configured for your environment. Existing antivirus is decommissioned and replaced.

03
03

Tune

We tune detection policies, configure exclusions for legitimate applications, and establish behavioral baselines specific to your business operations.

04
04

Monitor & Protect

Our SOC monitors EDR alerts 24/7, investigates suspicious activity, and responds to confirmed threats. Monthly reports track detection events and security improvements.

Why Choose BALANCED+ for EDR

We deploy, manage, and monitor your EDR solution end-to-end, technology plus the human expertise to make it effective.

Best-in-Class Technology

24/7 SOC Monitoring

Automated Containment

Integrated with Your IT

Replace Antivirus With Real Protection

Find out how EDR protects your endpoints against the threats antivirus misses.

  • Free IT & Security Assessment
  • No commitment required
  • Results delivered in 48 hours
Balanced+ IT team collaborating in a modern Toronto office

Results That Speak for Themselves

Software Development Software licensing and IT asset management

Building a SaaS Business Management Platform from the Ground Up

A consultant-focused SaaS startup needed a full development partner to turn their platform vision into reality. BALANCED+ delivered end-to-end, from UX design to cloud architecture.

No internal development team or technical co-founder to lead the build. Required both web and mobile platforms to be developed simultaneously.
12 mo Concept to Launch
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Manufacturing Rebuilding a Legacy Database for a Commercial Window Manufacturer

Rebuilding a Legacy Database for a Commercial Window Manufacturer

A 30-year fenestration manufacturer's outdated backend was slowing operations and driving up costs. BALANCED+ rebuilt their data access layer from the ground up, on time…

Legacy database code was creating inefficiencies across inventory, sales, and production workflows. The existing data structure couldn't support integration with external data sources or modern tooling.
On Time Project Delivered on Schedule
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Mining Securing a Global Mining Corporation’s Firewall Infrastructure

Securing a Global Mining Corporation’s Firewall Infrastructure

A publicly traded multinational mining company with operations across North America and Europe was drowning in unmanaged firewall policies. BALANCED+ centralized, rationalized, and took over…

Dozens of firewalls and hundreds of policies across global sites with no centralized management system. Internal IT team lacked the specialized expertise required to manage firewall complexity at this scale.
12+ Global Sites Under Centralized Management
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Compliance & Certifications

EDR provides the endpoint protection, monitoring, and incident response capabilities required by major compliance frameworks.

  • SOC 2: Endpoint monitoring, malware protection, and incident response controls
  • ISO 27001: Malware protection and endpoint security management
  • PCI DSS: Requirement 5 for anti-malware and endpoint protection
  • NIST CSF: Protect and Detect function alignment for endpoint security
Compliance and procurement standards review
Our Offices

Coast to Coast IT & Cybersecurity

Headquartered in Mississauga. Rooted in Toronto. Expanding to Vancouver. Serving businesses across Canada with the same standard of excellence.

Eastern Canada HQ

Toronto

Greater Toronto Area & Southern Ontario

3464 Semenyk Ct, Unit 101
Mississauga, ON  L5C 4P8
Canada
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Western Canada

Vancouver

British Columbia & Western Canada

410 West Georgia Street, 5th Floor
Vancouver, BC V6B 1Z3
Canada
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National coverage across
  • British Columbia
  • Alberta
  • Saskatchewan
  • Manitoba
  • Ontario
  • Québec
  • Atlantic Canada

Frequently Asked Questions

Upgrade Your Endpoint Protection

Find out how many threats your current antivirus is missing.

  • Free endpoint security assessment
  • Custom EDR deployment plan
  • No obligation consultation
  • Fortinet Advanced Partner since 2003
Prefer to talk? (416) 621-6611
Offices in Mississauga, ON & Vancouver, BC