Managed Detection & Response (MDR)
24/7 threat monitoring, investigation, and response from a dedicated Security Operations Centre. We detect and contain threats before they cause damage, so you can focus on business.
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We deliver IT and cybersecurity solutions tailored to the compliance, performance, and operational demands of your industry.
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Secure, scalable IT services delivered end-to-end by a team that has been doing this for 30 years.
Would You Know If You Were Breached Right Now?
The average breach goes undetected for 197 days. Most businesses lack the visibility to catch sophisticated attacks.
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01
Alert Fatigue Your security tools generate thousands of alerts per day. Without analysts to investigate, real threats hide in the noise and get ignored.
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02
No After-Hours Coverage Your IT team goes home at 5pm but attackers work weekends. Without 24/7 monitoring, threats detected Friday night wait until Monday for investigation.
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03
Alerts Without Action Your current SIEM sends alerts but nobody investigates or responds. You are paying for detection without the response capability to actually stop threats.
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04
No Threat Hunting You wait for alerts instead of proactively hunting for indicators of compromise. Advanced threats that evade automated detection go unnoticed for months.
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05
Siloed Visibility Your security tools do not talk to each other. Network, endpoint, cloud, and email each have separate dashboards with no correlation of events across your environment.
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06
Talent Gap Hiring and retaining SOC analysts is expensive and competitive. Your budget may not compete with enterprise salaries for security talent.
Our MDR service closes these visibility gaps with 24/7 human-led monitoring and rapid incident response.
Managed Detection and Response Services for Business
Managed Detection and Response (MDR) goes beyond traditional security monitoring. At BALANCED+, our MDR service combines 24/7 Security Operations Centre coverage with human-led threat hunting, investigation, and rapid incident response. We do not just alert you to problems; we investigate, contain, and remediate threats before they cause business impact.
How Our MDR Works
We deploy security sensors across your environment, network, endpoints, cloud workloads, email, and identity systems, and feed telemetry into our SIEM/SOAR platform. Our SOC analysts monitor this data 24/7, correlating events across all data sources to detect sophisticated attacks that individual tools miss. When a real threat is identified, our response team acts immediately, isolating compromised systems, blocking malicious IP addresses, revoking stolen credentials, and guiding your team through containment and recovery.
Human-Led Threat Hunting
Automated detection catches known threats. Threat hunting catches everything else. Our analysts proactively search your environment for indicators of compromise, unusual behavior patterns, and evidence of attacker techniques that evade signature-based detection. This is the difference between reactive security and the kind of proactive defense that keeps you ahead of sophisticated adversaries.
Incident Response
When an incident occurs, our team executes your incident response plan, or develops one with you if you do not have one yet. We handle containment, investigation, evidence preservation, and recovery coordination. Our SOC emergency line at (877) 654-6577 provides immediate access to senior security engineers 24/7. For businesses that need full incident response retainer capabilities, our MDR service includes defined response SLAs.
Unified Visibility
Our MDR platform provides a single pane of glass across your entire security environment. Instead of managing five separate dashboards for your endpoint security, firewall, email protection, cloud security, and identity management, our SIEM correlates all events into a unified view that reveals attack patterns invisible to siloed tools.
What's Included
24/7 Monitoring & Detection
Round-the-clock SOC coverage with human analysts monitoring your environment. SIEM-powered event correlation across network, endpoint, cloud, and identity. Real-time alert triage and investigation, not just forwarded notifications.
Threat Hunting & Investigation
Proactive threat hunting for indicators of compromise. Deep-dive investigation of suspicious activity. Threat intelligence integration to identify emerging attack campaigns targeting your industry.
Incident Response & Containment
Immediate response actions: system isolation, credential revocation, malicious traffic blocking. Evidence preservation for forensic analysis. Recovery coordination and post-incident reporting with root cause analysis.
Within the first 30 days of MDR, the BALANCED+ SOC identified a credential compromise that our previous security tools completely missed. They contained it within minutes. That single incident justified the entire annual investment.
How It Works
Deploy Sensors
We deploy security sensors and integrate your existing tools into our SIEM platform. Network, endpoint, cloud, email, and identity telemetry is collected and normalized.
Establish Baselines
Our analysts learn your environment, normal traffic patterns, user behavior, and business processes, to distinguish legitimate activity from suspicious anomalies.
Monitor & Hunt
24/7 monitoring and proactive threat hunting begin. Every alert is triaged, investigated, and either resolved or escalated. No alert goes uninvestigated.
Respond & Report
When threats are confirmed, we respond immediately, containment, remediation, and recovery. Monthly reports and quarterly reviews keep you informed of your security posture.
Why Choose BALANCED+ for MDR
Our MDR service combines 24/7 human expertise with deep knowledge of your IT environment, a combination that standalone MSSPs cannot match.
Human-Led, Not Automated
Every alert is reviewed by a human analyst before action is taken. Our SOC team investigates, correlates, and responds, no blind automation, no false positive fatigue.
Full Environmental Visibility
We monitor your endpoints, network, cloud workloads, and identity systems from a single pane of glass. No blind spots between platforms, no gaps between vendors.
Rapid Response SLA
Critical threats get a live response within 15 minutes. Our analysts are already familiar with your environment, so triage starts immediately, not after a 30-minute onboarding call.
Fortinet Security Fabric
Our MDR service is built on the Fortinet Security Fabric, giving you integrated threat intelligence, automated containment, and seamless coordination across your entire security stack.
Results That Speak for Themselves
Building a SaaS Business Management Platform from the Ground Up
A consultant-focused SaaS startup needed a full development partner to turn their platform vision into reality. BALANCED+ delivered end-to-end, from UX design to cloud architecture.
Rebuilding a Legacy Database for a Commercial Window Manufacturer
A 30-year fenestration manufacturer's outdated backend was slowing operations and driving up costs. BALANCED+ rebuilt their data access layer from the ground up, on time…
Securing a Global Mining Corporation’s Firewall Infrastructure
A publicly traded multinational mining company with operations across North America and Europe was drowning in unmanaged firewall policies. BALANCED+ centralized, rationalized, and took over…
Compliance & Certifications
Our MDR service supports compliance requirements for continuous monitoring, incident detection, and response across major frameworks.
- SOC 2 Type II: Continuous monitoring and incident response controls
- ISO 27001: Information security event management and incident handling
- PCI DSS: Requirement 10 and 12 for security monitoring and incident response
- NIST CSF: Detect and Respond function alignment
Coast to Coast IT & Cybersecurity
Headquartered in Mississauga. Rooted in Toronto. Expanding to Vancouver. Serving businesses across Canada with the same standard of excellence.
Toronto
Greater Toronto Area & Southern Ontario
3464 Semenyk Ct, Unit 101Mississauga, ON L5C 4P8
Canada
- Mississauga
- Toronto
- Vaughan
- Brampton
- Oakville
- Burlington
- Hamilton
- Markham
- Kitchener
- British Columbia
- Alberta
- Saskatchewan
- Manitoba
- Ontario
- Québec
- Atlantic Canada
Frequently Asked Questions
Traditional SIEM monitoring collects and alerts. MDR includes the human expertise to investigate those alerts, hunt for hidden threats, and respond to confirmed incidents. With SIEM alone, your team is responsible for triage and response. With MDR, our SOC handles the entire detection-through-response lifecycle 24/7.
We monitor network traffic, firewall logs, endpoint telemetry, cloud workload events, email security logs, identity and access management events, and application logs. The more visibility we have across your environment, the better we can detect sophisticated multi-stage attacks.
Critical incidents receive immediate response from our SOC team. Containment actions (system isolation, credential revocation, traffic blocking) are executed within minutes of threat confirmation. Our SOC emergency line at (877) 654-6577 is available 24/7 for urgent security events.
Not necessarily. We integrate with your existing security stack wherever possible. If there are gaps in coverage, we recommend additions. Our SIEM platform normalizes data from virtually any security tool, so we work with what you have and fill in the gaps.
Monthly security reports covering threat activity, alert volumes, incident summaries, and trend analysis. Quarterly security reviews with recommendations for posture improvement. Real-time access to a client dashboard for on-demand visibility into your security status.
We both detect and respond. Our SOC has the tools and authority to take immediate containment actions, isolating systems, blocking traffic, revoking access, without waiting for your approval. Response actions are governed by a pre-approved response playbook we develop with you during onboarding.
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