From Struggling with Cybersecurity Threats to Staying Ahead of Them

Enterprise - 130+ properties, 57.5M+ sq ft Canada Ongoing partnership

When finding qualified network security staff proved challenging, this Canada-based real estate investing firm turned to BALANCED+ for 24/7 Managed Detection and Response. By deploying advanced SIEM and SOAR technologies, BALANCED+ helped them prevent impactful…

This Canada-based real estate investor is known for their prowess in real estate management and logistics. Their industry experience helped their portfolio grow to over 130 properties – representing over 57.5 million square feet of leasable area. In 2020, a sudden pivot to work-from-home protocols during the pandemic saw their cybersecurity measures challenged as they worked to protect a distributed workforce.

Facing constant threats of cyber attacks, the firm’s IT department was challenged with keeping pace. Their requirements for incident detection and response exceeded the capacity of their internal team. With more employees working remotely due to the pandemic, the organization needed to prevent impactful security events while still supporting their remote workforce. Their existing cybersecurity procedures were cumbersome and reactive rather than proactive.

Understaffed cybersecurity team unable to keep pace with evolving threats
Incident detection and response capacity exceeded internal team capabilities
Sudden shift to remote work increased security surface area and monitoring needs
Cumbersome, manual cybersecurity procedures slowed incident response
Lack of 24/7 monitoring and security expertise in-house

BALANCED+ was engaged to monitor critical infrastructure and detect and respond to security incidents in real time. BALANCED+ deployed the latest SIEM (Security Information and Event Management) and SOAR (Security Orchestration, Automation and Response) technologies to ensure immediate action is taken to prevent and thwart cyber attacks. By establishing a 24/7 Security Operations Center partnership, BALANCED+ provided the expertise and around-the-clock coverage the firm lacked internally.

Infrastructure Assessment

Identified critical systems, assets, and monitoring gaps across the firm's distributed network.

Deploy SIEM Technology

Implemented Security Information and Event Management platform for real-time threat detection and log analysis.

Configure SOAR Automation

Set up Security Orchestration, Automation and Response to automatically contain and respond to detected threats.

Establish 24/7 SOC

Enabled round-the-clock Security Operations Center monitoring, threat intelligence, and incident response.

Continuous Refinement

Ongoing threat intelligence updates, playbook optimization, and incident reporting to improve security posture.

By partnering with BALANCED+ for managed detection and response, the firm transformed its cybersecurity posture from reactive and understaffed to proactive and well-protected. The organization gained 24/7 monitoring and expert incident response capabilities without the burden of hiring and training an internal security team. As a result, they significantly improved their ability to detect, prevent, and respond to cyber incidents while supporting their remote workforce securely.

The solution saved them money compared to building an internal SOC and greatly improved their overall cybersecurity infrastructure. The firm now has the confidence that their critical infrastructure and distributed employees are protected around the clock.

This wasn't the first time seeing companies struggle with cybersecurity, and we knew exactly what the client needed – in turn, we saved them money and greatly improved their cybersecurity infrastructure.

Executive Manager, Real Estate Investment Firm

Quick Facts

Industry: Real Estate & Property Management
Company Size: Enterprise - 130+ properties, 57.5M+ sq ft
Location: Canada
Engagement: Ongoing partnership

Technologies

SIEM (Security Information & Event Management) SOAR (Security Orchestration, Automation & Response) Fortinet Security Appliances 24/7 Security Operations Center