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About BALANCED+

Three decades as an MSP and MSSP, one team dedicated to your success. We help mid-market businesses across the GTA build technology infrastructure that works, and keep it secure.

Colleagues collaborating around laptops in a bright modern office

Built on 30 Years of IT Experience

BALANCED+ wasn't built overnight. We're the product of three established IT firms — Zita Associates (1994), SecureLinks (2001), and COMMIT100 (2004) — each with decades of experience serving businesses across Canada.

That history matters. It means we've already solved the problems you're dealing with. Network migrations, security breaches, cloud transitions, compliance audits — we've handled them hundreds of times for companies like yours.

In 2025, we acquired SystemX, adding SaaS operational and billing platform capabilities that allow us to deliver fully integrated, end-to-end managed technology services.

Today, our 47-person team operates from our Mississauga headquarters and Vancouver office, supporting businesses across Canada with managed IT, cybersecurity, cloud solutions, and strategic IT consulting.

A Balanced Approach to Consulting

Nature should be in balance: rain should follow drought, the seasons should be aligned, and this balance should remain over time.

As with nature, we believe in bringing balance to our approach to consulting services. As such we appropriately named ourselves BALANCED+. The plus is the inherent complexity of IT solutions, bringing together different kinds of engineering. From IT Migration to software development, we've got the perfect combination of skills to deliver IT solutions that fit the needs of your business.

To empower our clients in achieving a true competitive advantage by applying cutting edge information technology — from infrastructure and cybersecurity to the SaaS platforms that power modern operations.

BALANCED+ consulting approach
30+ Years in Business
150+ Clients Served
15min Response SLA
99.9% Uptime Guarantee

Our Journey

1994

Zita Associates Founded

IT consulting firm established in Ontario, providing enterprise infrastructure services to businesses across Canada.

2001

SecureLinks Launched

Cybersecurity-focused practice created to address growing network security demands in financial services and government.

2003

Fortinet Advanced Partnership

Became one of the first Fortinet Advanced Partners in Ontario, a partnership we have maintained for over two decades.

2004

COMMIT100 Formed

Managed services division launched, bringing 24/7 monitoring and proactive IT support under one roof.

2010

Microsoft Partnership

Became a Microsoft Certified Partner, expanding our cloud and productivity capabilities with Microsoft 365 and Azure.

2018

Trend Micro Partnership

Became a Trend Micro partner, adding advanced endpoint security, cloud workload protection, and XDR capabilities to our managed security portfolio.

2023

BALANCED+ Amalgamated

All firms unified under the BALANCED+ brand, one team, one platform, full-stack IT services for businesses across Canada.

2025

SystemX Acquired

Acquired SystemX, adding SaaS operational and billing platform capabilities to deliver end-to-end managed technology services.

What Drives Us

These aren't wall posters. They're how we make decisions, hire people, and build client relationships.

Accountability Over Excuses

When something breaks, we own it. You get a clear explanation, a fix, and a plan to prevent it from happening again. No finger-pointing, no ticket limbo.

Clarity Over Complexity

We explain things in plain language. Our proposals, our invoices, and our recommendations are straightforward. If you can't understand it, we haven't done our job.

Proactive Over Reactive

We'd rather prevent a 2AM outage than be heroes fixing one. Our monitoring, patching, and security hardening happen before problems reach you.

Partnership Over Transactions

We don't sell you things you don't need. Our recommendations are based on what's right for your business — even when that means suggesting a cheaper option.

Our Leadership

The people behind your IT infrastructure.

Artemy Kirnichansky

Artemy Kirnichansky

President

Artemy founded BALANCED+ on a straightforward belief: that small and mid-sized businesses deserve the same quality of IT and security expertise as enterprise organizations, without the enterprise price tag or the runaround. As President, he sets the strategic vision for the company and ensures that every decision, from hiring to service delivery, reflects that founding […]

Brett MacDonald

Brett MacDonald

Managing Director

As Managing Director, Brett oversees high-impact initiatives at BALANCED+, taking ownership of the projects that fall outside the scope of day-to-day operations but are critical to the company’s growth and its clients’ success. From large-scale infrastructure deployments to security transformation programs, Brett ensures these projects are delivered on time, on budget, and to a high […]

Andrei Fomitchev

Andrei Fomitchev

Managing Director

As Managing Director, Andrei is responsible for the overall strategic and operational leadership of BALANCED+. He works at the intersection of business strategy and technology delivery, ensuring the company consistently meets the evolving needs of its clients while maintaining the highest standards of service. Andrei brings a wealth of experience in managed IT and cybersecurity […]

Paul Thresher

Paul Thresher

Director, Cyber Security

Paul Thresher is the Director of Cyber Security at BALANCED+, where he leads the security practice and oversees the design, implementation, and management of the enterprise security architectures clients across Canada rely on. He sets the standard for how BALANCED+ protects client environments, from firewalls and network security appliances to resilient, high-availability infrastructure. His expertise […]

Kevin Milloy

Kevin Milloy

Director, Sales

As Sales Director, Kevin leads the business development efforts at BALANCED+, working with prospective clients to understand their technology challenges and match them with the right solutions. His approach is consultative, he listens first, asks the right questions, and builds proposals that address genuine needs rather than pushing products. Kevin has extensive experience in the […]

Adrian Carmichael

Adrian Carmichael

Solutions Architect, Software Development

Adrian brings years of hands-on software development experience to BALANCED+, specializing in building custom applications and integrations that help businesses operate more efficiently. His approach combines a thorough understanding of client requirements with modern development practices to deliver solutions that are reliable, scalable, and built to last. At BALANCED+, Adrian works closely with clients to […]

Ready to Work With a Team That Gets It?

Book a free consultation and see how BALANCED+ can simplify your IT.

  • Free IT & Security Assessment
  • No commitment required
  • Results delivered in 48 hours
Balanced+ IT team collaborating in a modern Toronto office

What Our Clients Say

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Lucas Scalzitti profile picture
Lucas Scalzitti
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Alex and Chirag have been excellent to work with. They are knowledgeable, responsive, and always willing to help resolve technical issues quickly and efficiently. They communicate clearly, follow through on requests, and make sure everything is working properly before closing an issue. Their professionalism and positive attitude are greatly appreciated.
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Martin Gewargis profile picture
Martin Gewargis
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I had a great experience here. The staff were knowledgeable, courteous, and genuinely cared about providing excellent service. Everything was handled efficiently, and the overall experience exceeded my expectations. I highly recommend this business to anyone looking for quality and professionalism
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vishal mehandiratta profile picture
vishal mehandiratta
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We've had an excellent experience working with Balanced+. Chirag and Alex have been incredibly responsive, knowledgeable, and professional in supporting all of our IT needs. They take the time to understand our requirements, resolve issues quickly, and consistently provide reliable solutions that keep our operations running smoothly. Their expertise, dedication, and outstanding customer service make them a pleasure to work with. We truly appreciate their support and highly recommend Balanced+ to any organization looking for dependable IT and business systems expertise.
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Laura Blashfield profile picture
Laura Blashfield
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The in-house Balanced+ team at our office has been great to work with. Chirag and Alex have been knowledgeable, responsive, and always willing to help. Having part of the team on-site makes collaboration easy and helps get issues resolved quickly. It's been a really positive experience working with them, and we truly appreciate all of the IT support they provide!
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Jordan Melo profile picture
Jordan Melo
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I’ve worked with Balanced+ for just under two years, and they have always been there to assist with my IT needs. I’ve had the privilege of receiving assistance from both Alex and Chirag in particular. They are punctual, kind, knowledgeable, and professional. I would highly recommend their services!
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Alejandro Jaimes profile picture
Alejandro Jaimes
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Really good and efficient service, especially from Alex and Chirag. They resolve issues promptly, help implement new solutions and are always ready to help.
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Joe Galati profile picture
Joe Galati
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Working with Balanced+ has been a positive experience from day one. The team is professional and takes on all tasks with urgency while delivering excellent quality. It has been a pleasure working with Chirag and Alex and I look forward to continuing to work with them and the Balanced+ team in the future.
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Fabrizio Zeoli profile picture
Fabrizio Zeoli
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I have been working with Balanced+ from 8 years specifically with Chirag to implement FP Pro and we have a great journey so far . Alex is also has been a great addition in supporting our company with all IT needs and It support. I would recommend them for all your IT needs if you want less downtime on your services.
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Ganga Thevarajah profile picture
Ganga Thevarajah
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I have been using BALANCED+ INC for my IT services since 2019, and they have been fantastic. Chirag Rai Arora and Alex Stepanov have consistently resolved all of my IT inquiries and technical issues promptly and professionally. They are definitely my number one go-to IT professionals, and I highly recommend their services to anyone looking for reliable and knowledgeable IT support.
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Alessandro Porretta profile picture
Alessandro Porretta
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Great company, knowledgeable and friendly staff!

Let's Talk About Your IT

Tell us about your business and we'll show you how we can help.

  • Find out exactly where your IT is leaving you exposed
  • Get a clear picture of what your current setup is costing you
  • Walk away with a prioritized action plan (no obligation to buy)
  • Takes 30 minutes or less, done remotely at your convenience
  • 100% free with no commitment required
Prefer to talk? (416) 621-6611
Offices in Mississauga, ON & Vancouver, BC