Pro Bono IT Consulting & CRM Integration for SIGNIS

Name: BALANCED+
Address: 3464 Semenyk Ct, Unit 101, Mississauga, ON, L5C 4P8, CA
Telephone: (416) 621-6611
Price range: $$$$

SIGNIS, World Catholic Association for Communication Brussels, Belgium (Global) Ongoing partnership

BALANCED+ delivered pro bono IT consulting for SIGNIS, integrating their membership portal with Maximizer CRM, enabling online payments, and building a searchable global member directory for this international media organization spanning 100+ countries.

SIGNIS is the World Catholic Association for Communication, a global non-governmental organization formed in 2001 from the merger of Unda and OCIC. With members in over 100 countries, SIGNIS unites professionals in radio, television, cinema, digital media, and other communication sectors under a shared mission: promoting a Culture of Peace through media.

The organization engages in film promotion, media content production and distribution, professional training, media education, and intercultural dialogue. SIGNIS also advocates for media independence, just representation, and the development of communication capacity in underserved regions, making it a vital force in global peacebuilding through the power of media.

As a global organization with members spanning more than 100 countries, SIGNIS faced significant operational challenges in managing its membership and communications infrastructure. Their existing systems were fragmented, membership data lived in silos, payments were handled manually, and there was no centralized way for members to discover one another or engage with upcoming events. For an organization built on connecting media professionals worldwide, these gaps were holding back their mission.

Membership data was siloed with no centralized management system
No online payment processing for membership dues or event fees
Members across 100+ countries had no way to discover or connect with each other
Event promotion and participation tracking were handled manually
Growing global membership required scalable digital infrastructure

BALANCED+ recognized the opportunity to make a meaningful impact by offering pro bono IT consulting services to SIGNIS. Our team assessed the organization’s operational workflows and identified that a modern, integrated digital platform could transform how SIGNIS managed its global membership, turning fragmented processes into a unified system that matched the scale of their mission.

Maximizer CRM Integration

Integrated SIGNIS's online membership portal with Maximizer CRM, creating a single source of truth for member data across 100+ countries.

Online Membership Payments

Implemented credit card-based membership payment processing, replacing manual invoicing and enabling members worldwide to renew seamlessly.

Event Management Platform

Developed functionality to display upcoming events and enable online event participation payments, connecting members with conferences, festivals, and training worldwide.

Searchable Member Directory

Built a searchable global directory allowing journalists, radio hosts, filmmakers, and other media professionals to discover and connect with fellow SIGNIS members.

Ongoing Hosting & Support

Committed to providing ongoing hosting, technical support, and change request management, ensuring SIGNIS's digital infrastructure evolves with its mission.

BALANCED+’s pro bono engagement transformed how SIGNIS operates at a global scale. The integrated membership portal and CRM now serve as the digital backbone of the organization, enabling efficient management of members across more than 100 countries. Online payment processing eliminated manual invoicing bottlenecks, while the searchable member directory created new pathways for collaboration among media professionals worldwide.

The event management platform has strengthened member engagement by making it easy to discover and participate in SIGNIS conferences, film festivals, and training programs. With ongoing hosting and support from BALANCED+, SIGNIS can focus on what matters most, promoting peace, dialogue, and justice through the power of media.

This partnership reflects BALANCED+’s belief that technology should serve a greater purpose. By donating our expertise to an organization that connects media professionals in the pursuit of peace, we’re proud to play a small role in a much larger mission.