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Security awareness training for businesses with 50+ staff

Security Awareness and Phishing Training in Toronto

Turn your staff from the easiest way in into the first to spot a scam: safe practice phishing emails, short lessons, and one clear way to report anything odd.

  • 5.0 50 Google reviews
  • 15 minutes critical response
  • Since 1994 in business
  • 150+ clients

Book your free security assessment

Free, with no commitment.

  • Free, no commitment
  • Reply within 1 business day
  • Your details are never shared

Prefer to talk? 416.621.6611

5.0 from 50 Google reviews

Knowledgeable help, explained in plain words

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Khushi Shah profile picture
Khushi Shah
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Great IT support.
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David Ghosh profile picture
David Ghosh
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I've had the opportunity to work with the team at BALANCED+ and have consistently found them to be professional, responsive, and easy to collaborate with. Their team demonstrates a strong commitment to customer service and takes the time to understand business and technical requirements. In particular, Isabella Mendoza has been incredibly helpful, proactive, and responsive throughout our interactions. I appreciate the partnership and look forward to continuing to work together in the future.
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Gord Govia profile picture
Gord Govia
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Balanced+ has been one of Fortinet's standout partners this year. As a Fortinet Advanced Partner, they have achieved exceptional growth through a customer-first mentality, a highly experienced technical team, and a strategic commitment to Fortinet solutions. Their proactive investment in the ongoing education and certification of both sales and technical staff ensures they remain aligned with Fortinet's go-to-market strategy and are well-equipped to deliver outstanding outcomes for customers. Their dedication, expertise, and execution continue to make them a valued and trusted Fortinet partner.
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Juan Jose Rendon Matute profile picture
Juan Jose Rendon Matute
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We have been working with Balanced+ for years and they have been doing a magnificent job. Thanks to Chirag and Alex who are always assisting us at all times. Fast and efficient support. ⭐️⭐️⭐️⭐️⭐️
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ali golchian profile picture
ali golchian
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Very experienced in their fields and trouble shooting the issues ASAP. Recommended to face less hassles,
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robert lewocz profile picture
robert lewocz
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Altruvest Charitable Services has partnered with Balanced+ for our IT and cybersecurity needs, and the experience has been outstanding. As a national nonprofit handling sensitive data across our BoardMatch™ program, having a trusted partner who understands both technical rigor and the realities of a lean nonprofit team matters enormously. Balanced+ has strengthened our systems, improved our cybersecurity posture, and been responsive and clear every step of the way. Highly recommend them to any organization looking for a dependable, security-minded IT partner. Robert Lewocz, Executive Director, Altruvest Charitable Services
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Robert Correia profile picture
Robert Correia
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We have been using Balanced for our IT requirements for years. Their staff is very professional and knowlegeable attending to our regular and emergency needs in a prompt manner.
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Lucas Scalzitti profile picture
Lucas Scalzitti
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Alex and Chirag have been excellent to work with. They are knowledgeable, responsive, and always willing to help resolve technical issues quickly and efficiently. They communicate clearly, follow through on requests, and make sure everything is working properly before closing an issue. Their professionalism and positive attitude are greatly appreciated.
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Martin Gewargis profile picture
Martin Gewargis
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I had a great experience here. The staff were knowledgeable, courteous, and genuinely cared about providing excellent service. Everything was handled efficiently, and the overall experience exceeded my expectations. I highly recommend this business to anyone looking for quality and professionalism

Our partners

Many attacks start with one email someone believed

A fake invoice, a sign-in page that looks like Microsoft 365, an urgent payment request that seems to come from the CEO. Email filters catch a lot of these, but not all, and the ones that get through land in front of a person.

Our phishing training in Toronto shows your staff what those messages look like, gives them safe practice at spotting them, and makes reporting a suspicious email the easy thing to do.

  • Practice phishing emails sent safely to your staff
  • Short lessons on fake invoices, fake sign-in pages and payment scams
  • One clear way for staff to report a suspicious email
  • Results that show leadership where the risk sits
  • Sign-in codes on accounts, so a stolen password alone is not enough
  • Our 24/7 SOC watching for the attacks that still get through

Training left to IT vs a programme someone runs

Training handled by your IT person Training with BALANCED+
How often staff learn Once at onboarding, if at all Ongoing, not a one-time slideshow
Practice None until a real attack Safe practice phishing emails
Knowing who needs help Guesswork Results that show where to focus
Reporting a strange email Forwarded to whoever is around One clear way to report it
When someone clicks anyway Found out days later Our 24/7 SOC watching for what follows
Cost Their time, taken from other work One monthly fee
BALANCED+ security specialist setting up a practice phishing email campaign for a client's staff.

Staff learn what a real scam looks like by seeing safe ones

Reading about phishing (fake emails built to steal passwords or money) is not the same as spotting one in a busy inbox. Practice closes that gap:

  • Realistic, harmless emails: the same tricks attackers use, with nothing at risk
  • A lesson at the right moment: anyone who clicks sees what they missed
  • The scams that cost money: fake invoices, changed bank details and fake sign-in pages
  • Progress you can see: fewer clicks and more reports over time
Managed cybersecurity services

Local to Toronto

When a fix needs hands, a technician is at your office within the hour

We provide IT support in Toronto from our head office here. Most problems are fixed remotely. When one is not, we come to you.

Book a Free IT Assessment

Within the hour to your office, anywhere in the GTA

Lake Ontario Toronto Brampton Vaughan Richmond Hill Markham Pickering Ajax Whitby Oshawa Oakville Burlington Milton Mississauga HQ
BALANCED+ technician helping a client employee set up a sign-in code on her phone.

Training backed by sign-in protection, for the day someone slips

Even well-trained people click on a good fake now and then. So training works best with a safety net behind it.

Sign-in codes (multi-factor authentication: a second check, such as a code on a phone) mean a stolen password alone does not open an account. Old and unused accounts are closed, and staff only get access to what their job needs.

Identity and access management
BALANCED+ security trainer leading a short awareness session with a client's staff in a meeting room.

Toronto staff who report the odd email instead of deleting it

One reported email can warn the whole office before the next person clicks. That only happens when staff know what to do and are not worried about getting it wrong.

We put the steps in writing: how to report a suspicious message, who checks it, and what happens next. Staff get a habit, and you get an early warning.

Policy and procedure development

From one click away to staff who spot the scam, in three steps

  1. Book a free security assessment

    A remote session of 30 minutes or less on how exposed your staff and email are today.

  2. Get a training plan and one price

    Who gets trained, how practice emails work, and what it costs each month.

  3. Training starts

    Staff get their first lessons and practice emails, and you see where the risk sits.

Phishing training in Toronto: what managers want to know

What is security awareness training?

Teaching staff to recognise phishing (fake emails built to steal passwords or money) and other scams, then giving them safe practice so the habit sticks.

Will staff feel tricked by practice phishing emails?

The point is practice, not blame. We agree with you up front how results are shared, so the programme builds good habits instead of resentment.

How much does phishing training cost?

A monthly fee, set mainly by how many staff take part and what else we look after. You get the exact number after the free security assessment.

Our IT team already handles security. Can we just add training?

Yes. Your team keeps running IT and security day to day, and we take on the training. Sharing the work this way is co-managed IT.

What happens if someone clicks a real phishing email?

If we monitor your systems, our 24/7 SOC watches for what usually follows, such as a strange sign-in, and acts on it. Critical problems get a response within 15 minutes.

Do you only train businesses in Toronto?

No. Our head office is in Mississauga and we work with businesses across the GTA, including Toronto, Mississauga, Brampton, Oakville, Burlington and Vaughan.

Find out how exposed your inboxes are today

Start with a free security assessment: where your staff and email are at risk, what to fix first, and one monthly price.

Book a Free IT Assessment
  • Free, no commitment
  • Done remotely
  • Reply within 1 business day

Prefer to talk? 416.621.6611