Network support for Burlington businesses with 50+ staff
Network Support in Burlington
Get the network problems your staff quietly work around fixed at last: firewalls, switches and Wi-Fi watched 24/7, and a 15-minute response when the network stops work.
- 15 minutes critical response
- Since 1994 in business
- 150+ clients
Book your free network assessment
30 minutes or less, done remotely.
Problems sorted quickly, by people who know your network
Our partners
Give every network problem an owner, not a workaround
A full outage gets attention. The slow problems do not: video calls that freeze, Wi-Fi that drops in one corner of the office, a remote connection that fails every afternoon. Staff work around them, and the lost time never shows up on a report.
Our network support in Burlington gives those problems an owner: one team that watches the network, finds the cause and fixes it.
- Firewalls, switches and Wi-Fi watched 24/7, so faults are caught as they start
- Slow or dropping connections traced to your equipment or your internet provider
- Secure remote access for staff working from home, kept working
- Firmware and security updates installed on a schedule
- Ageing switches and access points flagged before they fail
- A current network map and password record your business owns
Network faults found by your staff vs found by monitoring
| One in-house IT person | Network support with BALANCED+ | |
|---|---|---|
| A switch fails overnight | Found when staff arrive | Flagged by 24/7 monitoring |
| Network down during the day | Dropped into a full to-do list | 15-minute critical response |
| Fortinet firewalls | Set up once, rarely revisited | Managed by a Fortinet Advanced Partner |
| Hands on the equipment | Only when they are in the building | A technician anywhere in the GTA within the hour |
| Network map and passwords | In one person's head | Written down and kept current |
| Cost | A full salary for part-time network work | One fixed monthly fee |
Your equipment or your internet provider: the fault found, then fixed
A slow network has many possible causes, and guessing wastes days. We work through them in order:
- The internet line: whether the problem is your equipment or your provider
- The firewall: rules or settings that slow traffic down
- Switches: a failing port or an overloaded link between floors
- Wi-Fi: weak coverage, crowded channels, or guest devices on the business network
Then we fix it, and the monitoring tells us if it comes back.
Local to Burlington
When a fix needs hands, a technician is at your office within the hour
We provide IT support in Burlington from our head office here. Most problems are fixed remotely. When one is not, we come to you.
Book a Free IT AssessmentWithin the hour to your office, anywhere in the GTA
Remote access that works, through a firewall that stays patched
The firewall is the front door of your network, and the part most often left as it was installed. We manage it as an ongoing job:
- Security updates installed on schedule
- Rules reviewed, so old exceptions do not leave the door open
- Remote access (the secure connection staff use from home) kept reliable
We have been a Fortinet Advanced Partner since 2003, so FortiGate firewalls are familiar ground.
Burlington network equipment replaced on a plan, not after a failure
Switches, access points and firewalls wear out and lose vendor support. We track the age of each one and plan replacements with you, so new equipment is a budgeted line item instead of an emergency purchase after an outage.
We serve Burlington from our Mississauga head office. Most network fixes are done remotely, and a technician can be on site anywhere in the GTA within the hour when the work needs hands.
A network that is watched and owned, in three steps
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Book a free network assessment
30 minutes or less, done remotely, on how your network is set up and where it lets you down.
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Get a fix list and a price
What needs attention first, and one fixed monthly fee for ongoing support.
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We take over the network
We document your equipment, switch on 24/7 monitoring, and become the people your staff call.
Network services we provide in Burlington
Start with one, add more later. Each has its own page.
- Managed Network Services Enterprise network design, deployment, and management. Switching, routing, wireless, SD-WAN, and structured cabling for reliable... Learn more
- Managed Firewall Services Your firewall configured, updated and watched, so the front door stays shut. Learn more
- Fortinet Solutions Fortinet firewall, SD-WAN, and security fabric deployment. Advanced Partner since 2003 with certified engineers on... Learn more
- Help Desk & Remote Support One team your staff call or email for anything that stops work. Learn more
- Co-Managed IT Services Support and 24/7 monitoring alongside your own IT team, without replacing anyone. Learn more
- vCIO & IT Roadmapping A virtual IT director who plans what to replace, when, and what it costs. Learn more
Straight answers about network support in Burlington
What does network support cost for a Burlington office?
A fixed monthly fee, set mainly by the number of people, devices and locations. You get the exact number after the free network assessment.
Can you support just the network and leave the rest to our IT team?
Yes. With co-managed IT, we take the firewalls, switches, Wi-Fi and monitoring, and your team keeps everything else.
Do you install network cabling or phone systems?
No. We look after the equipment that runs on the cabling: firewalls, switches, Wi-Fi and the devices that connect to them.
Who notices if the network fails at night or on a weekend?
We do. Your network is monitored 24/7, so a failure is flagged when it happens, not when staff arrive. Anything critical gets a response within 15 minutes, and a technician can be on site anywhere in the GTA within the hour.
Is it safe to give an outside team access to our network?
Yes. We are SOC 2 and ISO 27001 certified: independent audits of how we handle client systems and data.
Do you only support networks in Burlington?
No. Our head office is in Mississauga and we support businesses across the GTA, including Toronto, Mississauga, Brampton, Oakville and Vaughan.
Find out what is slowing your network down
Start with a free network assessment: what needs fixing first, and one fixed monthly price.
Book a Free IT Assessment- Free, no commitment
- Done remotely
- Reply within 1 business day
Prefer to talk? 416.621.6611
