Network support for Vaughan businesses with 50+ staff
Network Support in Vaughan
Stop losing hours to slow, dropping connections: your firewalls, switches and Wi-Fi watched 24/7 and fixed at the source.
- 15 minutes critical response
- Since 1994 in business
- 150+ clients
Book your free network assessment
30 minutes or less, done remotely.
Connection problems tracked down and fixed for good
Our partners
Fix the cause of slow connections, not just the symptom
A slow Wi-Fi floor, a video call that keeps freezing, a shared drive that takes a minute to open. Restarting the router makes it go away for a day, then it comes back.
Network support in Vaughan from BALANCED+ finds out why. We watch your network equipment around the clock, trace problems to the cause, and keep the whole network current, so the same complaint does not keep returning.
- Firewalls, switches and Wi-Fi watched 24/7
- Slow or dropping connections traced to the cause
- Internet outages diagnosed fast: your equipment or your provider
- Fortinet firewalls managed by a Fortinet Advanced Partner
- Firmware (the software inside network equipment) updated on schedule
- A 15-minute response when the network stops work
- A technician on site anywhere in the GTA within the hour
Network support from one IT person vs a network team
| One in-house IT person | Network support with BALANCED+ | |
|---|---|---|
| Repeat Wi-Fi complaints | Router restarted, problem returns | Traced to the cause and fixed |
| Internet goes down | Long calls to the provider | Diagnosed fast: your equipment or theirs |
| A switch fails at night | Found when staff arrive | Caught by 24/7 monitoring |
| Firewall firmware | Updated when there is time | Updated on schedule |
| Hands-on fixes | Only if they are in the building | On site anywhere in the GTA within the hour |
| Network map and passwords | In one person's head | Documented and kept current |
| Cost | Salary, plus outside help for the hard problems | One monthly fee |
Slow Wi-Fi and dropping connections traced to the real cause
Most recurring network complaints have one cause hiding behind them. We look at the whole path between your staff and their work:
- Wi-Fi: coverage gaps, crowded channels and access points that are overloaded or failing
- Switches: the boxes that connect every desk, checked for errors and failing ports
- Internet: whether a slowdown is your equipment or your provider’s line
- Guest Wi-Fi: kept separate from your business network
Then we fix it once and keep watching, so it stays fixed.
Local to Vaughan
When a fix needs hands, a technician is at your office within the hour
We provide IT support in Vaughan from our head office here. Most problems are fixed remotely. When one is not, we come to you.
Book a Free IT AssessmentWithin the hour to your office, anywhere in the GTA
A firewall that is kept current, not just installed
A firewall protects the network only as well as its last update. Ours are managed by a Fortinet Advanced Partner since 2003, which means:
- Firmware and security updates installed on schedule
- Rules reviewed, so old exceptions do not leave doors open
- Secure remote access for staff working from home
- Firewall alerts watched 24/7, with a 15-minute response when it is critical
One network for your Vaughan office, other sites and remote staff
When a business runs more than one location, or staff work from home part of the week, the network stretches well past one office. We look after:
- Site-to-site links: secure connections between your Vaughan office and your other locations
- Remote access: staff at home reaching the same files and apps safely
- Cloud connections: Microsoft 365 and Azure (Microsoft’s cloud servers) reachable without bottlenecks
Three steps to a network you stop thinking about
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Book a free network assessment
30 minutes or less, done remotely, on your network and the problems your staff keep reporting.
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Get a fix list and one price
What is causing the trouble, what to fix first, and one monthly fee.
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We take over the network
We document your equipment, connect it to our monitoring and handle support from then on.
Network services for Vaughan offices
Take the full network service, or only the parts you need.
- Managed Network Services Enterprise network design, deployment, and management. Switching, routing, wireless, SD-WAN, and structured cabling for reliable... Learn more
- Managed Firewall Services Your firewall configured, updated and watched, so the front door stays shut. Learn more
- Fortinet Solutions Fortinet firewall, SD-WAN, and security fabric deployment. Advanced Partner since 2003 with certified engineers on... Learn more
- Cloud & Infrastructure Management Servers, networks and Azure, on site or in the cloud, monitored and patched. Learn more
- vCIO & IT Roadmapping A virtual IT director who plans what to replace, when, and what it costs. Learn more
- Co-Managed IT Services Support and 24/7 monitoring alongside your own IT team, without replacing anyone. Learn more
Straight answers about network support in Vaughan
How much does network support cost?
One monthly fee, based mainly on how many people, devices and sites you have. You get the exact number after the free assessment. Our IT pricing guide explains what drives the cost.
Our IT team handles everything else. Can you take only the network?
Yes. With co-managed IT, we take the network, firewalls and monitoring, and your team keeps the rest.
Do you install network cabling?
No. We look after the equipment and settings that run your network: firewalls, switches, Wi-Fi and the connections between sites.
How fast do you respond when the network goes down?
Within 15 minutes when the problem is critical, meaning it stops people working. If the fix needs hands at your office, a technician can be on site anywhere in the GTA within the hour.
Is it safe to give you access to our network?
Yes. We are SOC 2 and ISO 27001 certified: independent audits of how we protect client systems and data.
Do you only support networks in Vaughan?
No. Our head office is in Mississauga and we support businesses across the GTA, including Vaughan, Toronto, Brampton, Oakville and Burlington.
Find out what is slowing your network down
Start with a free network assessment: what is causing the problems, what to fix first, and one monthly price.
Book a Free IT Assessment- Free, no commitment
- Done remotely
- Reply within 1 business day
Prefer to talk? 416.621.6611
