IT outsourcing for Vaughan businesses with 50+ staff

IT Outsourcing in Vaughan

Hand off the IT work and keep every decision: support, security and backups run by a 47-person team, for one monthly fee.

5.0 50 Google reviews
15 minutes critical response
Since 1994 in business
150+ clients

Book your free IT assessment

30 minutes or less, done remotely.

5.0 from 50 Google reviews

Problems solved quickly by a team that stays on top of things

      EXCELLENT  
   Based on 50 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Khushi Shah 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great IT support.
  
 
      Posted on Google  
   
   David Ghosh 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've had the opportunity to work with the team at BALANCED+ and have consistently found them to be professional, responsive, and easy to collaborate with. Their team demonstrates a strong commitment to customer service and takes the time to understand business and technical requirements. In particular, Isabella Mendoza has been incredibly helpful, proactive, and responsive throughout our interactions. I appreciate the partnership and look forward to continuing to work together in the future.
  
 
      Posted on Google  
   
   Gord Govia 
 
 
 
 Trustindex verifies that the original source of the review is Google. Balanced+ has been one of Fortinet's standout partners this year. As a Fortinet Advanced Partner, they have achieved exceptional growth through a customer-first mentality, a highly experienced technical team, and a strategic commitment to Fortinet solutions. Their proactive investment in the ongoing education and certification of both sales and technical staff ensures they remain aligned with Fortinet's go-to-market strategy and are well-equipped to deliver outstanding outcomes for customers. Their dedication, expertise, and execution continue to make them a valued and trusted Fortinet partner.
  
 
      Posted on Google  
   
   Juan Jose Rendon Matute 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been working with Balanced+ for years and they have been doing a magnificent job. Thanks to Chirag and Alex who are always assisting us at all times. Fast and efficient support.  ⭐️⭐️⭐️⭐️⭐️
  
 
      Posted on Google  
   
   ali golchian 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very experienced in their fields and trouble shooting the issues ASAP. Recommended to face less hassles,
  
 
      Posted on Google  
   
   robert lewocz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Altruvest Charitable Services has partnered with Balanced+ for our IT and cybersecurity needs, and the experience has been outstanding. As a national nonprofit handling sensitive data across our BoardMatch™ program, having a trusted partner who understands both technical rigor and the realities of a lean nonprofit team matters enormously. Balanced+ has strengthened our systems, improved our cybersecurity posture, and been responsive and clear every step of the way. Highly recommend them to any organization looking for a dependable, security-minded IT partner. Robert Lewocz, Executive Director, Altruvest Charitable Services
  
 
      Posted on Google  
   
   Robert Correia 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been using Balanced for our IT requirements for years.  Their staff is very professional and knowlegeable attending to our regular and emergency needs in a prompt manner.
  
 
      Posted on Google  
   
   Lucas Scalzitti 
 
 
 
 Trustindex verifies that the original source of the review is Google. Alex and Chirag have been excellent to work with. They are knowledgeable, responsive, and always willing to help resolve technical issues quickly and efficiently. They communicate clearly, follow through on requests, and make sure everything is working properly before closing an issue. Their professionalism and positive attitude are greatly appreciated.
  
 
      Posted on Google  
   
   Martin Gewargis 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience here. The staff were knowledgeable, courteous, and genuinely cared about providing excellent service. Everything was handled efficiently, and the overall experience exceeded my expectations. I highly recommend this business to anyone looking for quality and professionalism

Our partners

Hand over the IT work, keep the decisions

Most businesses that outsource IT are not unhappy with their people. They have simply grown past what one or two people can cover: tickets pile up, security gets whatever time is left, and nobody can take a holiday without something breaking.

IT outsourcing in Vaughan with BALANCED+ moves that workload to one team. You still set the budget and priorities. We do the work and report back.

One team for help desk, security, backups and planning
A 15-minute response when a problem stops work
Systems watched 24/7 by our security operations centre
Backups checked, so a restore is not a gamble
Your setup written down, so knowledge stays with your business
A technician on site anywhere in the GTA within the hour
One monthly fee you can budget for

Book a Free IT Assessment

Covering IT with one hire vs outsourcing it

	One in-house IT person	IT outsourcing with BALANCED+
When they resign	Recruit, hire, then train from scratch	The team and your documentation stay
Skills on hand	Whatever one person knows	Help desk, security, network and cloud specialists
Weekend security alerts	Waiting in an inbox until Monday	Watched 24/7 by our SOC
Backups	Assumed to work	Checked by the team
On site	Only on the days they are in	Anywhere in the GTA within the hour
Critical problems	In the queue behind everything else	15-minute critical response
Cost	Salary, benefits, recruiting and tools	One monthly fee

BALANCED+ account lead meeting a client's owner and operations manager to agree what IT work is outsourced.

What you hand over, and what stays with you

Outsourcing IT does not mean losing control of it. The split is simple:

We run: the help desk, security monitoring, updates, backups, and the servers, network and cloud behind them
You decide: budgets, priorities, which projects go ahead, and who gets access to what
We report: what we fixed, what needs attention, and what is coming up for replacement

A virtual CIO (a part-time IT director) meets with you to turn that into a plan and a budget.

Managed IT services

Local to Vaughan

When a fix needs hands, a technician is at your office within the hour

We provide IT support in Vaughan from our head office here. Most problems are fixed remotely. When one is not, we come to you.

Book a Free IT Assessment

Within the hour to your office, anywhere in the GTA

BALANCED+ technician documenting a client's network rack and systems.

Your setup written down, so nothing depends on one person

The biggest risk in a small IT setup is knowledge that lives in one person’s head: admin passwords, how the firewall was configured, which vendor to call. When we take over, we document it:

Every system, account and vendor, recorded in one place
Changes logged as they happen
Every request tracked as a ticket, so nothing is lost in an inbox

Whoever on our team picks up a call can see your setup and history, so staff do not explain their problem twice.

Help desk and remote support

BALANCED+ help desk technician handing over a ticket to a client's in-house IT person.

Outsourcing for Vaughan businesses that already have IT staff

You do not have to outsource everything. Many Vaughan businesses keep their IT people and hand us part of the load:

The help desk: so your team gets time back for projects
Security monitoring: the 24/7 watching one team cannot do alone
Backups and infrastructure: servers, network and cloud kept up to date

That is co-managed IT. Your team keeps the systems they want to own; we cover the rest.

How co-managed IT works

Outsource your IT in three steps, without a gap in support

Book a free IT assessment

30 minutes or less, done remotely, on how IT is handled today and where it is stretched.
Choose what to hand over

All of your IT or only part of it, with one plan and one monthly price.
We take it from there

We document your systems and take over the work. Your staff get one number to call.

Book a Free IT Assessment

What you can outsource to us in Vaughan

Outsource all of it, or only the parts you choose. Each has its own page.

Straight answers about IT outsourcing in Vaughan

How much does IT outsourcing cost?

One monthly fee, based mainly on how many people and devices you have and how much you hand over. You get the exact number after the free assessment. Our IT pricing guide explains what drives the cost.

Do we lose control of our IT if we outsource it?

No. You keep the decisions: budgets, priorities and who has access. We do the work, keep your systems documented, and report back on what we did.

What happens to the IT person we already have?

They stay, if you want them to. With co-managed IT, we take the help desk or the security monitoring and they focus on the work that moves the business forward.

Is it safe to hand our systems to an outside company?

Yes. We are SOC 2 and ISO 27001 certified: independent audits of how we protect client systems and data.

What if something goes wrong after hours?

Our security operations centre watches your systems 24/7, so a problem is spotted when it starts. Critical problems get a response within 15 minutes, and a technician can be on site anywhere in the GTA within the hour.

Do you only work with businesses in Vaughan?

No. Our head office is in Mississauga and we support businesses across the GTA, including Vaughan, Toronto, Brampton, Oakville and Burlington. When a fix needs hands, a technician can be on site anywhere in the GTA within the hour.

Compare IT outsourcing with your next IT hire

Start with a free IT assessment: what you have today, what needs fixing, and one monthly price to weigh against a salary.

Book a Free IT Assessment

Free, no commitment
Done remotely
Reply within 1 business day

Prefer to talk? 416.621.6611

IT Outsourcing in Vaughan

Book your free IT assessment

Problems solved quickly by a team that stays on top of things

Our partners

Hand over the IT work, keep the decisions

Covering IT with one hire vs outsourcing it

What you hand over, and what stays with you

When a fix needs hands, a technician is at your office within the hour

Your setup written down, so nothing depends on one person

Outsourcing for Vaughan businesses that already have IT staff

Outsource your IT in three steps, without a gap in support

Book a free IT assessment

Choose what to hand over

We take it from there

What you can outsource to us in Vaughan

Straight answers about IT outsourcing in Vaughan

Compare IT outsourcing with your next IT hire