Inside Sales Representative
Full-time
About This Role
BALANCED+ is a Mississauga-based managed IT and cybersecurity provider serving mid-market businesses across the GTA, British Columbia, and Calgary since 1994. We are looking for a motivated, detail-oriented Inside Sales Representative to support our growing sales and business development team.
This role blends sales administration, renewals management, customer engagement, and business development. You will work closely with our Account Managers, vendor partners, and distributors to keep quotes, orders, and renewals moving, while building the relationship and prospecting skills to grow into a future Account Manager or Business Development role.
Responsibilities
- Prepare and enter customer quotes in SystemX (SX) for Account Manager review and approval.
- Process purchase orders with distributors, manufacturers, and OEM partners, and communicate delivery timelines to customers until orders are complete.
- Create and maintain renewal records in SX from new orders to support future renewals and co-terming.
- Generate and distribute renewal reports on a 160, 120, 90, 60, and 30-day cycle for sales meetings.
- Obtain, review, and update vendor Installed Base Reports (IBRs) with sales reps and clients.
- Engage customers on upcoming renewal opportunities and maintain consistent follow-up through the renewal lifecycle.
- Verify product, licensing, and renewal eligibility across customer accounts using vendor partner portals.
- Support Account Managers with daily sales activities, including pricing refreshes, quote follow-up, and shadowing customer calls.
- Conduct outbound prospecting through phone calls, email campaigns, and LinkedIn outreach, and qualify new business opportunities.
- Collaborate with vendor and distributor account representatives to develop opportunities within existing and whitespace accounts.
- Submit deal registrations and OECM reporting as required.
- Manage the company's LinkedIn presence, publish content supporting sales and marketing initiatives, and help plan customer and partner events.
Qualifications
- Post-secondary education in Business, Marketing, Sales, Technology, or a related field.
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities, with the ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and follow-through.
- Proficiency with Microsoft 365 applications, particularly Excel, Outlook, Teams, and Word.
- Comfortable conducting outbound phone calls and business development activities.
- Professional, customer-focused attitude.
Nice to Have
- Experience in IT services, managed services, cybersecurity, telecommunications, or technology sales.
- Familiarity with CRM, quoting, and sales management platforms.
- Experience with software licensing, subscriptions, renewals, or OEM/vendor relationships.
- Knowledge of Microsoft, Cisco, Fortinet, Sophos, VMware, Veeam, or similar technology vendors.
- Experience with LinkedIn marketing and social selling.
Why Work at BALANCED+
Career Growth Path
A defined path toward a future Account Manager or Business Development role as you build sales and renewals experience.
Competitive Compensation
Competitive salary and benefits package.
Vendor & Partner Exposure
Direct exposure to leading cybersecurity, cloud, and IT infrastructure vendors and enterprise customers.
Training & Development
Ongoing training and professional development as you grow into sales and account management.
Established Team
Join a 47-person team with a client base built since 1994, in a collaborative, entrepreneurial environment.
Apply for This Position
Interested in joining the BALANCED+ team? Fill out the form below and attach your resume. We'll be in touch.
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