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Technical support

BALANCED+ offers a comprehensive technical support solution that covers all aspects of your IT infrastructure. So you get your technical issues resolved quickly and efficiently.



We want to help you not only meet your business goals and objectives, but exceed them. Our consulting services keep your business on top.
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The BALANCED+ team consists of experts from a wide range of industries. Let us show you how we can tailor a solution to your specific needs.
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See how our custom tailored solutions can help your business achieve its goals.

You're In Good Hands

Our clients trust BALANCED+ to design and implement their IT solutions

Tech Support Starts With Your Help Desk

Our IT Help Desk provides you with access to a team of qualified professionals when you need it. We understand the importance of being available for our customers, so we make sure our Help Desk is on call and ready to help 24/7.
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Simple Ticketing & Tracking Software

Our support ticket software is easy to use and helps you get your technical issues resolved quickly.

Fast Response, Faster Resolution

We answer your ticket within 30 minutes and resolve your issue within 24 hours.

No Issue Too Simple or Too Complex

Regardless of complexity, our team will have it resolved quickly and with minimal disruption to your business

Network Support

Your network is the most important part of your IT infrastructure. Our network and wireless support offerings keep your business running uninterrupted. Balance+ ensures that your organization’s network is available, reliable, and scalable so that you can focus on what's important: moving your business forward.
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Infrastructure Support & Maintenance

Infrastructure Support & Maintenance

Our team will ensure your organization's hardware is properly supported and operating smoothly. Our full-service support offering means your business can rest easy knowing all of your hardware needs are taken care of. Monthly maintenance will allow you to keep your infrastructure healthy and up to date.
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Remote Monitoring

We help you meet the ever-evolving digital expectations of your customers and citizens through our secure and flexible end-to-end services.

On-site Installation

We provide a global antenna based on facts, not hype, to help improve returns on your IT and business investments.

Vulnerability Monitoring

Our intellectual property-based solutions help you accelerate innovation and drive operational excellence.

Additional Capabilities

Functionality Integration

BALANCED+ can help you design and integrate new system features into proprietary or third-party applications used within your organization.

System Improvements

Our roadmap and technology list provides you with a detailed plan to improve your system efficiencies.

24/7 Emergency Support

We have 24/7 emergency support to help you resolve your IT issues as quickly as possible.

Software Support

BALANCED+ offers support for common and bespoke operating systems, application software, as well as infrastructure software.

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Technical Support