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Microsoft 365 Management
Streamline collaboration, security, and identity with centralized Microsoft 365 administration. BALANCED+ delivers proactive user lifecycle management, license optimization, and secure configurations — backed by 24/7 support across the GTA.
Request Security AssessmentCall +1 (416) 621-6611

<15m Help Desk Response
95%+ First-Contact Resolution
24/7 Monitoring & Reports
Trusted by Toronto's Business Leaders





Services
Microsoft 365 Management Services
Secure, optimize, and automate your Microsoft 365 environment with expert management tailored for Toronto businesses.
User Lifecycle Management
Provision, update, and deprovision accounts securely and efficiently.
License Optimization
Automate seat assignment and reclaim unused licenses to reduce costs.
Security & Conditional Access
Enforce MFA, risk-based access, and device compliance policies.
Teams & SharePoint Governance
Control external sharing, data retention, and site permissions at scale.
Exchange Online Management
Secure email flow, retention policies, and mailbox delegation.
Backup & Data Protection
Ensure point-in-time restores with reliable Microsoft 365 backup coverage.
Compliance & Reporting
Generate compliance, audit, and usage reports automatically.
Integration & Automation
Build workflows with Power Automate and secure connectors.
RESULTS YOU CAN MEASURE
Proven Outcomes with Microsoft 365 Management
Reduced License Waste
Real-time license visibility and automation lower unused seats and overspend.
Stronger Access Control
MFA, Conditional Access, and security baselines reduce breach exposure.
Centralized Collaboration
Unified Teams, SharePoint, and Exchange management improves operational efficiency
Faster Support Response
Managed 365 environments mean fewer escalations and faster issue resolution.
Request Security AssessmentCall +1 (416) 621-6611
About Us
Why Choose BALANCED+
For over a decade, we've been protecting and empowering businesses across the Greater Toronto Area with comprehensive managed IT services and cutting-edge cybersecurity solutions. We serve law firms, healthcare practices, and construction companies throughout the GTA. Every solution we deliver is built around proactive protection and compliance readiness.
One provider for cybersecurity, IT management, networking, and cloud solutions.
Over 20 years supporting leading Canadian organizations with measurable business results.
Toronto-based team with 24/7 help desk and on-site response across the GTA.
Request Security AssessmentCall (416) 621-6611

Certifications & Partners




Case Studies
Proof, not promises
Every business faces unique IT challenges. Here’s how BALANCED+ turned those challenges into measurable success stories.
Manufacturing • Woodbridge
Auto Parts Manufacturer
BALANCED+ built a custom C# and Vue.js ERP with tailored quality modules using Agile for continuous feedback.
Learn MoreMining • Toronto
Mining Company
Standardized and centralized all firewall policies, implemented unified management, and provided ongoing SOC-level monitoring.
Learn MoreReal Estate • Toronto
REIT
BALANCED+ deployed 24/7 Managed Detection and Response (MDR) with SIEM and SOAR technologies to monitor and stop attacks in real time.
Learn MoreINDUSTRIES
Secure, Scalable IT for Every Industry
Whether you’re running a healthcare clinic, financial firm, or creative studio, BALANCED+ keeps your business connected, compliant, and protected 24/7.
Automotive
Keep production lines running smoothly with secure, connected IT systems built for real-time data, automation, and compliance in high-speed manufacturing environments.
Learn moreManufacturing
Streamline operations with reliable infrastructure, smart automation, and end-to-end cybersecurity that protects both your network and your intellectual property.
Learn MoreFinance
Safeguard sensitive data and maintain compliance with advanced security frameworks, 24/7 monitoring, and proven SOC 2 and PCI-ready infrastructure.
Learn moreSAAS
Scale confidently with secure cloud architecture, DevOps enablement, and compliance-driven infrastructure designed for high-availability and rapid growth.
Learn morePublic Sector
Support mission-critical services with robust cybersecurity, secure networks, and compliance strategies built for government and municipal organizations.
Learn moreMining
Connect remote sites securely and monitor operations in real time with ruggedized network solutions and data protection tailored to industrial environments.
Learn moreRequest a Microsoft 365 Assessment
Share your current 365 setup — user counts, licenses, MFA status, security posture. We’ll build a tailored modernization plan for your environment.
Current licensing & usage review
Security & MFA configuration audit
Cost optimization roadmap
Tell us about your current environment
SERVICE AREA
Proudly Serving Toronto and the GTA
Our team provides on-site and remote IT support across the GTA — including Mississauga, Vaughan, Oakville, North York, and surrounding communities.
TORONTO
VAUGHAN
MISSISSAUGA
OAKVILLE
BURLINGTON
HAMILTON
Toronto Core
Financial District & Downtown
- 45 minute incident response
- On-site security experts
- 24/7 online support
GTA Central
Vaughan, Markham, Richmondhill
- 30- minute incident response
- On-site security experts
- 24/7 online support
GTA West
Oakville, Mississauga, Burlington
- 15-minute incident response
- On-site security experts
- 24/7 online support
READY WHEN YOU ARE
Plan your next IT & security milestone
Request an assessment and we’ll deliver a prioritized roadmap across IT operations, security hardening, and compliance—within seven business days.
Book AssessmentCall +1 (416) 621 6611
FAQ
Microsoft 365 Management — Frequently Asked Questions
Common questions about our Microsoft 365 management, security, automation, and optimization services for businesses across Toronto and the GTA.
What does Microsoft 365 management include?
BALANCED+ handles your complete Microsoft 365 environment — including user lifecycle management, license optimization, Teams and SharePoint governance, Conditional Access enforcement, and 24/7 monitoring with clear SLA-based support.
Can you manage our Microsoft 365 licenses to reduce costs?
Yes. We automatically detect inactive or duplicate accounts, reclaim unused licenses, and optimize your Microsoft 365 seat allocations — helping Toronto businesses reduce recurring costs without losing functionality.
Do you enforce security controls like MFA and Conditional Access?
Absolutely. Our management service includes security baselines, MFA enforcement, risk-based access policies, and device compliance rules — ensuring your users and data remain protected at all times.
Can you help with Teams and SharePoint governance?
Yes — BALANCED+ helps organizations control Teams and SharePoint sprawl by setting structured naming conventions, external sharing rules, data retention policies, and access permissions that align with compliance standards.
What kind of reporting do you provide?
We generate automated reports covering user activity, license usage, security posture, MFA adoption, and compliance alignment. These reports are audit-ready and tailored to your IT and compliance teams.
Can you integrate Microsoft 365 with Power Automate or other tools?
Yes — our experts build secure, role-based automation workflows using Power Automate and Microsoft Graph API to simplify tasks such as onboarding, approvals, and reporting — while maintaining full compliance and data protection.
Do you offer 24/7 support for Microsoft 365 issues?
Yes. Our Toronto-based help desk provides 24/7 live support, proactive monitoring, and same-day onsite assistance across the GTA — ensuring that Microsoft 365 incidents and requests are resolved quickly and reliably.