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IT support services • GTA
Managed Endpoints & Servers
Keep your laptops, desktops, and servers secure and up to date. We deliver policy-driven patching, EDR, configuration baselines, and 24/7 monitoring — plus same-day onsite across Toronto & the GTA.
Request Security AssessmentCall +1 (416) 621-6611
<15m help desk response
95%+ First-contact resolution
24/7 monitoring & reports
Trusted by Toronto's Business Leaders
Services
Endpoint & Server Management for Toronto Businesses
Standardized, security-first management to keep every workstation and server compliant, monitored, and ready for audits.
Endpoint Protection & Monitoring
Managed AV/EDR, real-time alerts, asset health, and isolation playbooks.
Server Care & Maintenance
OS & firmware patching, capacity checks, backup verification, DR runbooks.
Identity & Access Management
Intune/MDM enrollment, configuration profiles, and Conditional Access.
Automation & Configuration
Scripting, imaging, and remote deployments to scale reliably across teams.
Reporting & Compliance
Dashboards for uptime, patch status, SLA performance, and audit readiness.
Strategic IT Roadmaps
Quarterly reviews and modernization plans aligned to your growth.
RESULTS YOU CAN MEASURE
Proven Outcomes from Managed Endpoint & Server Operations
Greater Reliability Across Every Device
24/7 monitoring, proactive patching, and predictive maintenance eliminate downtime and ensure your laptops, desktops, and servers stay secure and operational.
Stronger
Security Posture
Policy-driven configuration, EDR enforcement, and automated baselines protect endpoints from ransomware, phishing, and insider threats.
Simplified Compliance & Audit Readiness
Gain complete visibility into configuration states, user access, and patch compliance — with exportable audit reports for IT and security reviews.
Faster Reduced IT Overhead
Centralized endpoint management through Intune, RMM, and cloud policy automation reduces manual effort, freeing your team to focus on core business.
Request Security AssessmentCall +1 (416) 621-6611
About Us
Why Choose BALANCED+
For over a decade, we've been protecting and empowering businesses across the Greater Toronto Area with comprehensive managed IT services and cutting-edge cybersecurity solutions. We serve law firms, healthcare practices, and construction companies throughout the GTA. Every solution we deliver is built around proactive protection and compliance readiness.
One provider for cybersecurity, IT management, networking, and cloud solutions.
Over 20 years supporting leading Canadian organizations with measurable business results.
Toronto-based team with 24/7 help desk and on-site response across the GTA.
Request Security AssessmentCall (416) 621-6611
Certifications & Partners
Case Studies
Proof, not promises
Every business faces unique IT challenges. Here’s how BALANCED+ turned those challenges into measurable success stories.
Manufacturing • Woodbridge
Auto Parts Manufacturer
BALANCED+ built a custom C# and Vue.js ERP with tailored quality modules using Agile for continuous feedback.
Learn MoreMining • Toronto
Mining Company
Standardized and centralized all firewall policies, implemented unified management, and provided ongoing SOC-level monitoring.
Learn MoreReal Estate • Toronto
REIT
BALANCED+ deployed 24/7 Managed Detection and Response (MDR) with SIEM and SOAR technologies to monitor and stop attacks in real time.
Learn MoreINDUSTRIES
Secure, Scalable IT for Every Industry
Whether you’re running a healthcare clinic, financial firm, or creative studio, BALANCED+ keeps your business connected, compliant, and protected 24/7.
Automotive
Keep production lines running smoothly with secure, connected IT systems built for real-time data, automation, and compliance in high-speed manufacturing environments.
Learn moreManufacturing
Streamline operations with reliable infrastructure, smart automation, and end-to-end cybersecurity that protects both your network and your intellectual property.
Learn MoreFinance
Safeguard sensitive data and maintain compliance with advanced security frameworks, 24/7 monitoring, and proven SOC 2 and PCI-ready infrastructure.
Learn moreSAAS
Scale confidently with secure cloud architecture, DevOps enablement, and compliance-driven infrastructure designed for high-availability and rapid growth.
Learn morePublic Sector
Support mission-critical services with robust cybersecurity, secure networks, and compliance strategies built for government and municipal organizations.
Learn moreMining
Connect remote sites securely and monitor operations in real time with ruggedized network solutions and data protection tailored to industrial environments.
Learn moreSERVICE AREA
Proudly Serving Toronto and the GTA
Our team provides on-site and remote IT support across the GTA — including Mississauga, Vaughan, Oakville, North York, and surrounding communities.
TORONTO
VAUGHAN
MISSISSAUGA
OAKVILLE
BURLINGTON
HAMILTON
Toronto Core
Financial District & Downtown
- 45 minute incident response
- On-site security experts
- 24/7 online support
GTA Central
Vaughan, Markham, Richmondhill
- 30- minute incident response
- On-site security experts
- 24/7 online support
GTA West
Oakville, Mississauga, Burlington
- 15-minute incident response
- On-site security experts
- 24/7 online support
READY WHEN YOU ARE
Plan your next IT & security milestone
Request an assessment and we’ll deliver a prioritized roadmap across IT operations, security hardening, and compliance—within seven business days.
Book AssessmentCall +1 (416) 621 6611
Support FAQ
Managed Endpoints & Servers — Frequently Asked Questions
Answers to common questions about our endpoint and server management services, coverage, and performance across Toronto & the GTA.
What devices do you manage?
We manage all Windows, macOS, and Linux endpoints, as well as physical and virtual servers across on-premises and cloud environments. Each device is monitored for uptime, performance, and security compliance.
Do you provide on-site support?
Yes — BALANCED+ offers same-day on-site coverage across Toronto and the GTA. Our certified technicians can be dispatched for escalated incidents or scheduled maintenance as part of your service plan.
Can you co-manage with our internal IT team?
Absolutely. We can integrate seamlessly with your internal IT department, sharing dashboards, SLAs, and automation tools while maintaining visibility and control over endpoints and servers.
What security controls are included?
Our managed service includes EDR enforcement, MFA integration, OS and firmware patching, security baselines, and 24/7 monitoring. We use isolation playbooks to contain threats and prevent lateral movement.
How fast is your response time?
Critical alerts are triaged in under 15 minutes. Priority and standard service requests follow published SLAs to ensure transparency and reliability for your business operations.
Do you verify backups and run DR tests?
Yes — our team regularly verifies backup integrity, performs test restores, and documents full disaster recovery runbooks to ensure readiness for audits and emergency response.
Can you provide compliance and audit reporting?
Yes. We generate detailed reports for patch status, endpoint security posture, and configuration compliance — mapped to frameworks like SOC 2, ISO 27001, and PCI DSS.
What makes BALANCED+ different?
Our Toronto-based operations team provides true 24/7 monitoring, same-day response across the GTA, policy-driven automation, and transparent SLA reporting — all aligned with measurable business outcomes.