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Incident Response Services in Toronto & the GTA
Computer Security Service in Toronto
Immediate triage, containment, and forensics to limit damage—followed by a clear recovery and hardening plan.
Request Security AssessmentCall +1 (416) 621-6611
24/7 IR Hotline
Containment in Hours
Forensics & Executive Reporting
Trusted by Toronto's Business Leaders
Services
Core Incident Response Services
From triage to recovery—comprehensive IR for Toronto organizations, coordinated with your leaders, counsel, and cyber insurance.
Triage &Containment
Immediate isolation, account lockouts, and IOC blocks to stop spread.
Forensics& Root Cause
Memory/disk capture, log analysis, and timeline reconstruction.
Ransomware
Response
Blast-radius mapping, safe restore, and legal/insurance coordination.
Email/BEC Remediation
Compromised mailbox analysis, OAuth app review, identity resets.
EDR/SIEM Investigation
Hunt persistence, lateral movement, and privilege abuse.
Legal& Compliance
Defensible evidence, notifications, and regulatory support.
Stakeholder
Communications
Exec updates, IR comms, and board-ready reporting.
Post‑IncidentHardening
Close gaps and deploy new detections to prevent recurrence.
RESULTS YOU CAN MEASURE
Proven Outcomes from Managed Incident Response
Faster
Containment
Block attacker access quickly with isolation and IOC enforcement.
LowerRecovery Time
Prioritized rebuilds and safe restore workflows reduce downtime.
ReducedLegal Exposure
Defensible evidence and accurate notifications minimize risk.
Stronger
Security Posture
Post‑incident hardening closes root causes.
Request Security AssessmentCall +1 (416) 621-6611
About Us
Why Choose BALANCED+
For over a decade, we've been protecting and empowering businesses across the Greater Toronto Area with comprehensive managed IT services and cutting-edge cybersecurity solutions. We serve law firms, healthcare practices, and construction companies throughout the GTA. Every solution we deliver is built around proactive protection and compliance readiness.
One provider for cybersecurity, IT management, networking, and cloud solutions.
Over 20 years supporting leading Canadian organizations with measurable business results.
Toronto-based team with 24/7 help desk and on-site response across the GTA.
Request Security AssessmentCall (416) 621-6611
Certifications & Partners
Case Studies
Proof, not promises
Every business faces unique IT challenges. Here’s how BALANCED+ turned those challenges into measurable success stories.
Manufacturing • Woodbridge
Auto Parts Manufacturer
BALANCED+ built a custom C# and Vue.js ERP with tailored quality modules using Agile for continuous feedback.
Learn MoreMining • Toronto
Mining Company
Standardized and centralized all firewall policies, implemented unified management, and provided ongoing SOC-level monitoring.
Learn MoreReal Estate • Toronto
REIT
BALANCED+ deployed 24/7 Managed Detection and Response (MDR) with SIEM and SOAR technologies to monitor and stop attacks in real time.
Learn MoreINDUSTRIES
Secure, Scalable IT for Every Industry
Whether you’re running a healthcare clinic, financial firm, or creative studio, BALANCED+ keeps your business connected, compliant, and protected 24/7.
Automotive
Keep production lines running smoothly with secure, connected IT systems built for real-time data, automation, and compliance in high-speed manufacturing environments.
Learn moreManufacturing
Streamline operations with reliable infrastructure, smart automation, and end-to-end cybersecurity that protects both your network and your intellectual property.
Learn MoreFinance
Safeguard sensitive data and maintain compliance with advanced security frameworks, 24/7 monitoring, and proven SOC 2 and PCI-ready infrastructure.
Learn moreSAAS
Scale confidently with secure cloud architecture, DevOps enablement, and compliance-driven infrastructure designed for high-availability and rapid growth.
Learn morePublic Sector
Support mission-critical services with robust cybersecurity, secure networks, and compliance strategies built for government and municipal organizations.
Learn moreMining
Connect remote sites securely and monitor operations in real time with ruggedized network solutions and data protection tailored to industrial environments.
Learn moreRequest an Incident Response Engagement
Share a brief on the incident type, affected systems, and business impact. We’ll align a rapid triage plan with your team in the GTA.
Immediate triage & containment
Forensic acquisition & timeline
Recovery plan & stakeholder comms
Post‑incident hardening roadmap
Tell us about your current environment
SERVICE AREA
Proudly Serving Toronto and the GTA
Our team provides on-site and remote IT support across the GTA — including Mississauga, Vaughan, Oakville, North York, and surrounding communities.
TORONTO
VAUGHAN
MISSISSAUGA
OAKVILLE
BURLINGTON
HAMILTON
Toronto Core
Financial District & Downtown
- 45 minute incident response
- On-site security experts
- 24/7 online support
GTA Central
Vaughan, Markham, Richmondhill
- 30- minute incident response
- On-site security experts
- 24/7 online support
GTA West
Oakville, Mississauga, Burlington
- 15-minute incident response
- On-site security experts
- 24/7 online support
READY WHEN YOU ARE
Plan your next IT & security milestone
Request an assessment and we’ll deliver a prioritized roadmap across IT operations, security hardening, and compliance—within seven business days.
Book AssessmentCall +1 (416) 621 6611
FAQ
Incident Response & Forensics — Frequently Asked Questions
Answers to common questions about containment, forensics, recovery, and how BALANCED+ supports organizations during and after a cybersecurity incident across Toronto and the GTA.
What should I do if I think my business has been hacked?
Immediately isolate affected systems from the network and contact our 24/7 Incident Response Hotline. BALANCED+ will guide you through initial containment steps and begin forensic triage to prevent further impact.
How quickly can your team respond to a security incident?
Our Toronto-based IR team provides same-day response across the GTA, with containment actions typically initiated within hours of engagement—both remotely and on-site when needed.
What does your incident response process include?
Each engagement follows a proven framework: triage, containment, forensic acquisition, threat eradication, system recovery, and post-incident hardening—ensuring both rapid recovery and long-term resilience.
Can you help with ransomware or business email compromise (BEC) attacks?
Yes. Our team handles ransomware, BEC, and advanced intrusion cases. We coordinate with your legal, insurance, and executive teams to restore operations safely and gather evidence for reporting or prosecution.
Do you provide digital forensics and evidence for legal proceedings?
Absolutely. We perform forensic imaging, log collection, and timeline reconstruction while maintaining chain-of-custody documentation suitable for legal and compliance review.
Can you assist with post-incident reporting and compliance requirements?
Yes. BALANCED+ provides executive summaries, detailed incident reports, and audit-ready documentation aligned with SOC 2, ISO 27001, and PCI DSS—helping satisfy regulators, insurers, and boards.
What types of businesses do you serve in the GTA?
We support SMBs and enterprises across law, healthcare, finance, construction, manufacturing, and SaaS sectors—delivering both remote and on-site incident response throughout Toronto, Mississauga, Vaughan, and beyond.
How can I prepare before an incident happens?
We recommend building an incident readiness plan that includes contact lists, data backup verification, and response playbooks. BALANCED+ can facilitate tabletop exercises and readiness workshops to strengthen preparedness.