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MDR & XDR Services
Computer Security Service in Toronto
Proactive detection, expert triage, and rapid containment — delivered locally for Toronto and the GTA.
Request Security AssessmentCall +1 (416) 621-6611
24/7 SOC Coverage
>15 Min Critical Triage
Executive risk reporting
Trusted by Toronto's Business Leaders
Services
Core XDR & MDR Services
Technology + analysts: deploy the stack, tune detections, watch 24/7, and respond with proven playbooks.
24/7 SOC Monitoring
Continuous detection, alert triage, and case management with business‑hour and after‑hours coverage.
EDR/XDR Deployment
Agent rollout, policy baselines, tuning, and integration across endpoints, identities, email, and cloud
Threat Hunting
Hypothesis‑driven hunts, IOCs, and behavioral analytics to find stealthy persistence and lateral movement.
Incident Response
Playbooks for isolate device, kill process, disable account, revoke tokens, and block C2 domains/IPs.
SIEM/Log Ingestion
Normalize and correlate telemetry from firewalls, servers, SaaS, and cloud for high‑fidelity detections.
Identity Protections
Phish triage, MFA enforcement guides, conditional access, and identity threat detections.
Tabletop Exercises
Crisis comms, escalation trees, RACI, and realistic tabletop scenarios for executives and IT.
Executive Reporting
Monthly risk reviews with KPIs: MTTA/MTTR, top threats, control gaps, and prioritized roadmap.
RESULTS YOU CAN MEASURE
Proven Outcomes from 24/7 Analyst‑Led Detection & Response
Fewer False Positives
Correlated detections across endpoint, identity, email, and network reduce alert noise.
Faster Containment
Pre‑approved playbooks isolate endpoints and accounts in minutes, not hours.
Lower Breach Risk
Threat hunting + tuned policies remove blind spots attackers rely on.
Audit‑Ready Evidence
Executive reports map KPIs and incidents to SOC 2, ISO 27001, and PCI DSS.
Request Security AssessmentCall +1 (416) 621-6611
About Us
Why Choose BALANCED+
For over a decade, we've been protecting and empowering businesses across the Greater Toronto Area with comprehensive managed IT services and cutting-edge cybersecurity solutions. We serve law firms, healthcare practices, and construction companies throughout the GTA. Every solution we deliver is built around proactive protection and compliance readiness.
One provider for cybersecurity, IT management, networking, and cloud solutions.
Over 20 years supporting leading Canadian organizations with measurable business results.
Toronto-based team with 24/7 help desk and on-site response across the GTA.
Request Security AssessmentCall (416) 621-6611
Certifications & Partners
Case Studies
Proof, not promises
Every business faces unique IT challenges. Here’s how BALANCED+ turned those challenges into measurable success stories.
Manufacturing • Woodbridge
Auto Parts Manufacturer
BALANCED+ built a custom C# and Vue.js ERP with tailored quality modules using Agile for continuous feedback.
Learn MoreMining • Toronto
Mining Company
Standardized and centralized all firewall policies, implemented unified management, and provided ongoing SOC-level monitoring.
Learn MoreReal Estate • Toronto
REIT
BALANCED+ deployed 24/7 Managed Detection and Response (MDR) with SIEM and SOAR technologies to monitor and stop attacks in real time.
Learn MoreINDUSTRIES
Secure, Scalable IT for Every Industry
Whether you’re running a healthcare clinic, financial firm, or creative studio, BALANCED+ keeps your business connected, compliant, and protected 24/7.
Automotive
Keep production lines running smoothly with secure, connected IT systems built for real-time data, automation, and compliance in high-speed manufacturing environments.
Learn moreManufacturing
Streamline operations with reliable infrastructure, smart automation, and end-to-end cybersecurity that protects both your network and your intellectual property.
Learn MoreFinance
Safeguard sensitive data and maintain compliance with advanced security frameworks, 24/7 monitoring, and proven SOC 2 and PCI-ready infrastructure.
Learn moreSAAS
Scale confidently with secure cloud architecture, DevOps enablement, and compliance-driven infrastructure designed for high-availability and rapid growth.
Learn morePublic Sector
Support mission-critical services with robust cybersecurity, secure networks, and compliance strategies built for government and municipal organizations.
Learn moreMining
Connect remote sites securely and monitor operations in real time with ruggedized network solutions and data protection tailored to industrial environments.
Learn moreSERVICE AREA
Proudly Serving Toronto and the GTA
Our team provides on-site and remote IT support across the GTA — including Mississauga, Vaughan, Oakville, North York, and surrounding communities.
TORONTO
VAUGHAN
MISSISSAUGA
OAKVILLE
BURLINGTON
HAMILTON
Toronto Core
Financial District & Downtown
- 45 minute incident response
- On-site security experts
- 24/7 online support
GTA Central
Vaughan, Markham, Richmondhill
- 30- minute incident response
- On-site security experts
- 24/7 online support
GTA West
Oakville, Mississauga, Burlington
- 15-minute incident response
- On-site security experts
- 24/7 online support
READY WHEN YOU ARE
Plan your next IT & security milestone
Request an assessment and we’ll deliver a prioritized roadmap across IT operations, security hardening, and compliance—within seven business days.
Book AssessmentCall +1 (416) 621 6611
FAQ
MDR & XDR — Frequently Asked Questions
Answers to common questions about Managed Detection and Response (MDR), Extended Detection and Response (XDR), and 24/7 SOC coverage for Toronto businesses.
What is the difference between MDR and XDR?
MDR (Managed Detection and Response) provides 24/7 monitoring and incident response across your environment, while XDR (Extended Detection and Response) unifies data from endpoints, email, identity, and network layers for deeper correlation and faster containment.
Do you offer 24/7 SOC coverage?
Yes — our Security Operations Center (SOC) operates 24/7 with live analysts monitoring alerts, triaging critical threats, and initiating containment actions in real time for Toronto-based clients and the wider GTA.
How fast do you respond to security incidents?
Critical alerts are triaged within 15 minutes, with automated isolation and escalation playbooks that reduce mean-time-to-contain (MTTC) to minutes. On-site response is available across Toronto, Mississauga, Vaughan, and Oakville.
What technologies are included in your MDR/XDR stack?
We deploy and manage industry-leading EDR and SIEM tools integrated with cloud telemetry, email security, and identity threat protection — including Microsoft Defender, Fortinet, and Sentinel-based systems.
Can you work with our existing EDR or SIEM tools?
Yes. We integrate with your existing security stack — whether it’s Microsoft, CrowdStrike, Fortinet, or Splunk — to extend visibility, tune detections, and enhance your internal team’s capabilities.
Do you provide executive or compliance reporting?
Absolutely. We deliver monthly executive dashboards mapping key metrics (MTTA/MTTR, top threats, control gaps) and compliance evidence aligned with SOC 2, ISO 27001, and PCI DSS frameworks.
How do you handle incident containment?
We follow pre-approved playbooks for device isolation, account disablement, token revocation, and C2 domain blocking — ensuring containment is both fast and controlled.
Is your MDR service local to Toronto?
Yes — our SOC and incident response teams are based in Toronto, providing localized 24/7 support and on-site assistance across the Greater Toronto Area, including Mississauga, Vaughan, and Oakville.