INSIGHTS
Stay ahead of the competition with BALANCED+ Insights: Your trusted guide to the latest developments in information technology.
Four Reasons Why IT Documentation is Important
As businesses continue to rely more heavily on technology to operate, it becomes increasingly important to manage IT systems and…
How To Be Prepared for a Microsoft Software Audit
Ever get an email from Microsoft saying they want to check your software licenses? If youâre a medium-sized business, you…
Customer Retention Strategies: How to Keep Customers Coming Back for More
In today's competitive business landscape, customer retention is more critical than ever. Retaining existing customers is a cost-effective way to…
How to Boost Manufacturing Sales with a CRM
Finding buyers for manufactured product is essential. Making on its own will not drive economic growth â it will only…
8 Proven CRM Adoption Strategies for Achieving ROI
A CRM implementation isnât coin-operated⌠Achieving a successful CRM ROI instead takes focus. Itâs about planning, getting your technology and people working…
7 Reasons Business Intelligence Is Vital To Business Success
Todayâs customer-centric, digital-first world, many business owners and managers are bombarded with âinformation overloadâ and are urgently seeking ways to…
Converting Prospects into Loyal Customers: Strategies for Success
In today's digital age, sales professionals and business owners must adapt to modern prospects' preferences and behaviours to expand their…
Total Cost of Ownership: Cloud vs On-premise CRM Solutions Compared
The debate over the Total Cost of Ownership (TCO) of cloud vs. on âpremise software choices is still a much-debated…
Choosing a CRM Vendor â The Journey Continues
In our previous article on Choosing a CRM for your business, we provided a list of questions to help you identify…
Elevate your marketing strategies using a CRM
Having clear strategies, effective inbound marketing activities and a clear sales process is critical to business success. Technology nowadays plays…
Maximizing Contact Management with CRM to Boost Productivity
Contact management is an integral part of any organization, and doing it well helps you form strong relationships with people…
Unravel Your Spreadsheet
According to Capterra, some 32% of SMEâs still rely on the capture, storage and tracking of vital customer data and interactions…